Program Coordinator

CLEAResult

19d • $18 - $25

About The Position

We are seeking a highly organized and detail-oriented‑ Program Coordinator to join our team. In this role, you will provide essential administrative, scheduling, and operational support to ensure the smooth execution of our residential energy efficiency program across the western side of Arkansas. You will work closely with program staff and customers to keep daily operations on track while delivering an exceptional customer experience. You are a great fit if you can… Manage scheduling and coordinate appointments for field teams across multiple locations. Communicate clearly and professionally with customers, internal staff, and external partners. Support a positive customer experience by providing timely updates on program processes, timelines, and requirements. Work collaboratively with a small team to achieve broader program goals. Follow direction, stay organized, and work efficiently with or without direct supervision. Support documentation, reporting, and the tracking of program activities. Assist with basic troubleshooting of administrative or program related‑ issues following established procedures. Serve as an office-based‑ program representative who helps guide customers through available program options and addresses potential participation barriers.

Requirements

• A high school diploma or equivalent; additional education or administrative training is a plus.
• Strong organizational and time management‑ skills with the ability to manage multiple priorities.
• Experience in administrative support, office coordination, customer service, or a related field.
• Excellent verbal and written communication skills.
• A positive attitude with a desire to help people.
• Comfort working with scheduling tools, spreadsheets, and general office software.
• Strong customer service skills and enthusiasm for supporting energy efficiency and community programs.
• The ability to work effectively with diverse groups of customers and teammates.

Nice To Haves

• Spanish language skills are a plus.

Responsibilities

• Manage scheduling and coordinate appointments for field teams across multiple locations.
• Communicate clearly and professionally with customers, internal staff, and external partners.
• Support a positive customer experience by providing timely updates on program processes, timelines, and requirements.
• Work collaboratively with a small team to achieve broader program goals.
• Follow direction, stay organized, and work efficiently with or without direct supervision.
• Support documentation, reporting, and the tracking of program activities.
• Assist with basic troubleshooting of administrative or program related‑ issues following established procedures.
• Serve as an office-based‑ program representative who helps guide customers through available program options and addresses potential participation barriers.

Benefits

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees