Program Coordinator

Virginia Department of Social Services•Bristol, VA

21h

About The Position

The Program Coordinator operates at the full performance level, responsible for comprehensive program management and coordination of the Children Services Act (CSA). This involves developing, coordinating, and delivering programs, resources, and services to address client needs. Employees in this role are tasked with planning and developing strategies to enhance outcomes and implementing human services programs. This position is distinct from a Program Coordinator Supervisor, as it does not involve supervisory duties such as personnel management or evaluating the work of others.

Requirements

Working knowledge of: principles and practices of CSA (Children Services Act)
Working knowledge of: occupations and activities characteristic of assigned program services
Working knowledge of: program practices, techniques, and methods
Working knowledge of: project management processes and techniques
Working knowledge of: local service agencies and organizations and departmental programs and activities
Working knowledge of: program management and development
Working knowledge of: laws, regulations, policies and standards related to the program
Working knowledge of: program goals and objectives
Working knowledge of: program terminology, principles and methods utilizes in the program
Working knowledge of: human behavior
Skill in: operating a computer to enter, retrieve or modify data
Skill in: the use of word processing, spreadsheet, database, desktop publishing, e-mail, Internet, or other computer programs
Demonstrated ability to: communicate effectively both orally and in writing
Demonstrated ability to: gather and interpret data, reach logical conclusions and present findings and recommendations
Demonstrated ability to: assess program and staff needs
Demonstrated ability to: plan, coordinate and evaluate program activities
Demonstrated ability to: train, advise, direct and evaluate others on the program requirements
Demonstrated ability to: maintain effective working relationships with others
Demonstrated ability to: identify problems and needs and assess services in problem solving
Demonstrated ability to: interpret and apply regulations and procedures
Demonstrated ability to: conduct effective training
Demonstrated ability to: public speaking
Demonstrated ability to: interact professionally with a diverse group of people
Demonstrated ability to: produce meaningful, clear, and concise documents with the proper grammar and usage
Demonstrated ability to: organize and prepare statistical records
Demonstrated ability to: perform mathematical calculations
Demonstrated ability to: read understand, and interpret program/technical reports and related materials
Bachelor's degree in a Human Services field or related area supplemented with work experience in the assigned program areas OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities

Responsibilities

Provides overall program management and coordination of CSA (Children Services Act)
Prepares and reviews grant proposals and monitors program grants to determine compliance with prescribed policy, procedures and operating standards, program regulations, or contractual requirements
Develops programs
Organizes and directs special projects related to CSA (Children Services Act)
Assesses community needs and develop community resources for meeting those needs
Reviews and recommends revision of agency or community programs to meet changing client and community needs
Coordinates agency and community resources and programs
Plans, organizes and oversees the activities of professional, clerical and volunteer personnel
Works cooperatively with other employees, clients, agencies, and the public
Assesses and identifies needs, resources and community trends
Makes presentations to community groups, boards and commissions
Coordinates with clients, colleagues, community and other agencies to improve program and outreach service delivery
Functions effectively as a team member
Communicates with supervisor, employees, other departments, county officials, team members, state/federal agencies, granting/funding agencies, community organizations, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction
Maintains a comprehensive, current knowledge of applicable laws, regulations, policies, or other guidelines related to CSA (Children Services Act)
Attends workshops and training sessions
Presents plans and recommends policies and procedures and program budgets for approval