The Program Coordinator reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.Responsibilities: Process all new patient referrals including ensuring record collection and insurance verification is completedSchedule all new consult appointmentsSchedule transplant evaluation appointmentsEnsure timely follow up with patients with regards to their pre transplant statusParticipate in pre transplant process improvement initiativesMaintain communication with referring providers to ensure continuity of careWork closely with the multidisciplinary team to ensure efficient patient throughputParticipate in routine pre transplant related meetingsParticipates in meetings, performs interpretation if necessary.Represents the department, program or project with various level of personnel both internally and externally.Responds to unanticipated complex issues and manages critical and confidential information.Receives, screens, distributes or files all incoming correspondence and other mail.Maintains a sufficient inventory of all office supplies and printed forms.Provides calendar management support for the department leadership; facilitates and schedules meetings; books meeting rooms; arranges for catering; confirms attendance; and supports in preparation and distribution of materials as necessary.Maintains department's vacation and sick day calendar.Participates in creating department's targets, preparing job description, screening resumes.Assists in creating professional education development plans.Follows up with department staff, to make sure deadlines are kept.Utilizes advanced Microsoft Office applications to design and lay-out presentations and reports.Maintains procedure manuals; ensures appropriate communication to staff of changes in procedures.Communicates (verbal and written) with a wide range of departments, employees, vendors, and physicians; and serves as a liaison on behalf of the department leadership to foster strong working relationships.Processes request for new employee office space, passwords, office supplies, phone and voicemail, mail delivery and other resources as needed.Helps in collecting feedback from clients and physicians and implement it.Creates, writes, edits and posts articles, news, and program summaries to website.Ensures all contents and contact information are up to date.Manages telephone operations; answers, screens, and directs telephone calls.Composes and types in an accurate and timely fashion confidential correspondence, memos, and minutes from oral dictation, record transcription, shorthand, or rough draft.May support additional projects as requested.Other duties as assigned.AA/EOE#INDC#LI-RW1