Talent Acquisition Team, May Institute-posted 4 days ago
Full-time • Mid Level
Springfield, MA
1-10 employees

As a Program Coordinator (PC), you will oversee the daily operations of an adult residential home supporting individuals with Autism and developmental disabilities. You’ll guide staff, coordinate care, and ensure a safe, structured, and positive home environment. This is a leadership role ideal for someone experienced, organized, and ready to take full ownership of program operations.

  • Oversee day-to-day operations, assigning tasks and guiding staff to ensure smooth site functioning.
  • Provide direct care and support when needed, modeling best practices for the team.
  • Manage all MAP-related responsibilities, documentation, safety procedures, and site compliance.
  • Coordinate shopping, meal planning, recreation activities, and household needs.
  • Maintain communication with upper management, nursing, and clinical teams.
  • Serve as primary on-call support except on the APC’s assigned days.
  • High School Diploma or GED.
  • Valid U.S. driver’s license with 1+ year of licensed driving experience required.
  • MAP certification required.
  • 2+ years prior experience supporting individuals with developmental disabilities and implementing crisis intervention/physical management experience required.
  • Prior supervisory experience required.
  • Strong communication, organization, and decision-making skills, and ability to lead a team, prioritize needs, and problem-solve in real time.
  • Competitive pay: $26/hour.
  • Health Benefits: Medical, dental, and vision insurance.
  • Education Support: Tuition reimbursement & student loan repayment.
  • Retirement Planning: 403B with employer match.
  • Career Growth: Paid training and advancement pathways.
  • Well-Being Support: Access to our Employee Assistance Program (EAP) for 24/7 support.
  • Flexibility: Dependent care FSA and additional voluntary benefits.
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