Program Coordinator - Utilization Program Coordinator

Virginia Department of Social Services • Chesapeake, VA

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About The Position

This job announcement is a courtesy job post for the Chesapeake County local
Social Services agency. It is not a position of the Virginia Department of
Social Services or any other Commonwealth of Virginia agency. Local employment
opportunities may also be available through the local agency’s city or county
website/job board(s).

Requirements

• Requires a bachelor’s degree or any equivalent combination of education and experience in social/behavioral science or closely related field.
• Requires a minimum of one year full-time related experience with social services.
• Auditing experience preferred.
• Requires a valid driver’s license and driving record in compliance with City Driving Standards.
• Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Nice To Haves

• Strong auditing and monitoring 3-5 years experience
• Ability to analyze data, contracts, and service agreements
• Knowledge of compliance, utilization review, and program oversight
• Excellent written and verbal communication skills
• Ability to work independently while collaborating with internal and external stakeholders

Responsibilities

• Performs provider site visits to ensure compliance with contract guidelines, evaluates service provision and make recommendations related to ongoing contracting for services.
• Performs utilization review of cases receiving the most intensive/restrictive services as assigned.
• Communicates concerns with compliance and provides recommendations to vendors in accordance with state and local laws as well as CSA policy and procedures.
• Acts as a support to the FAPT Coordinator by serving as a back-up as assigned and when and takes FAPT minutes weekly to ensure familiarity with cases.
• Gathers and maintains information to support periodic and special reports; documents activities and events for area of responsibility and provides report to CSA Coordinator.
• Performs administrative tasks such as researching files/records, charting, typing reports, telephoning, faxing, and photocopying.
• Attends staff, team, and other professional meetings to exchange information.
• Identifies training needs and works with FAPT Coordinator to facilitate training for FAPT members and stakeholders.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees