Program Coordinator, Transitions of Care

Nevada System of Higher Education•Warrenville, IL

12d•$40 - $63•Onsite

About The Position

The Care Transitions Program Coordinator, as a clinician, is responsible for implementing selected programs, tools, and/or services to ensure safe transitions of care for patients. They assess staff competency in planning safe transitions of care. This role primarily focuses on facilitating patient transitions from the acute care setting to post-acute residential care settings. In addition, they support safe patient care transitions to post-acute care settings by implementing assigned program elements within the Cross Care Continuum. They collaborate with Cross Care Continuum leadership and staff to identify staff learning needs, facilitating in-service education to address these needs related to care transitions. Furthermore, they conduct peer-coaching and provide input to Clinical Managers regarding employee performance. The Coordinator maintains program records and reference materials, recommends necessary policies and procedures, provides logistical support for participants, and offers on-site program support. They also generate and assemble reports of key program performance indicators, providing leadership with valuable input for the redesign of care transition processes as needed.

Requirements

Bachelor's Degree Nursing Required
3 Years Clinical practice required, with 1 year of program coordination experience preferred.
2 Years Experience related to care coordination, discharge planning, transitions of care, and utilization management which may overlap with clinical practice.
1 Year Experience in coordination of patient care programs in a team-based environment.
Demonstrates honesty, integrity, and follow-through on commitments.
Anticipates internal and external customer's needs; meets and exceeds their expectations.
Strives for collaboration, support of others and team results rather than personal gain.
Champions new ideas and challenges the status quo; flexible and adaptable to change.
Constantly strives to improve processes; emphasizes the need to deliver quality work.
Maintains a positive outlook despite obstacles; encourages open communication.
Registered Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) Required
Or Licensed Social Worker (LSW) - Illinois Department of Financial and Professional Regulation (IDFPR) Required
Or Licensed Physical Therapist (PT) - Illinois Department of Financial and Professional Regulation (IDFPR) Required

Nice To Haves

CMSA or ACMA Preferred

Responsibilities

Clinical Practice Provides a clinical expert perspective to the interdisciplinary team in the care of patients with complex needs within an area of specialization or assigned units (transitions of care)
Organizes and facilitates daily team meetings for transitions of care decision making
Promotes continuity of care across settings within the health system and community
Provides input to leadership regarding staff competency in the areas of care transitions including, but not limited to discharge planning, care coordination and clinical documentation
Incorporates age-appropriate care needs into clinical practice, consultation and education
Collaborates with Clinical Managers to identify required transition of care competencies for RN and SW staff in the CCC
Develops education plan consistent with organizational goals
Implements staff educational activities related to care transitions
Develops and maintains care transition orientation and competencies, in collaboration with Clinical Managers, preceptors and front line staff
Uses a variety of teaching/learning strategies and methodologies to provide a continuous learning environment
Demonstrates leadership by promoting behaviors, including ethical, cultural, and spiritual sensitivity to achieve cohesive teamwork
Provides the Clinical Managers with input for staff performance appraisals
Assumes responsibility for own continuing education and professional growth to maintain clinical and educational expertise through participation in workshops, conferences, in-services, networking, presenting and/or publishing
Identifies trends, new techniques, and new products to support best practices in transitions of care and shares best practices with the leadership team
Promotes membership and participation in professional organizations in areas of unit/specialty
Contributes to the profession by participating in professional and/or community services