Program Coordinator, L-CED

Northwestern University • Evanston, IL

69d • $55,000 - $65,000

About The Position

Northwestern University has committed to developing the world's leading center on effectively navigating difference through the newly created Litowitz Center for Enlightened Disagreement. The Litowitz Center will serve as a hub for developing community, curriculum, and scholarship on how to harness the power of divergent perspectives, as well as serving as a convening space for leading experts and practitioners in this area and engaging in outreach to share insights developed at the Center with policy makers and the public. The Center will place Northwestern at the forefront of helping society address complex moralized social and political issues, including by delivering evidence-based content and experiential learning to the undergraduate Northwestern population. The Litowitz Center was recently funded by a $20M gift and is now forming its administrative structure. The Program Coordinator will facilitate the work of the Litowitz Center's Senior Director and Curriculum Director, manage office operations, and provide support as needed to the Faculty Co-directors, Research Assistant Professor, and postdoctoral fellows.

Requirements

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• 1 year program/project administration or other relevant experience.
• Use of online financial and administrative systems.
• Event management experience.

Nice To Haves

• Higher education experience.
• Support of executives and/or faculty leaders.
• Student-facing staff role.
• Mail management systems (e.g., Constant Contact).
• Social media (e.g., LinkedIn, Bluesky).
• Brand management.

Responsibilities

• Manages day to day operations.
• Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
• Manages design and development of program databases; compiles & analyzes data; prepares reports.
• Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate into administrative, recruitment, marketing, and educational components.
• Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.
• Acts as liaison to IT to ensure technology systems are properly installed & maintained.
• Participates in budget preparation.
• Maintains budget & associated analysis & reports.
• Enters individual &/or summary of transactions into journals &/or general ledger or other NU enterprise system.
• Reviews; ensures approval based on alternatives regarding practice & policy; analyzes and classifies transactions in accordance with established chart or coding of accounts; creates new accounts; prepares, processes, reconciles & provides receipts (as appropriate) for transactions.
• Processes transfer &/or appropriation charges & may balance &/or close accounts.
• Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e- mail from customers/vendors; corrects or escalates.
• Develops coordinated, consistent marketing and brand messages.
• Creates state-of-the-art website.
• Incorporates social media and networking into program/project aspects as appropriate.
• Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
• Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.
• Reviews market trends to recommend future plans to increase revenue, participation, engagement, etc.
• Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.
• Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc.
• Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates.
• Implements corrective actions required as a result of surveys or other indicators.
• Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
• Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
• Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.
• Coordinates faculty recruitment, appointment & credentialing processes including placing ads, candidate communication & visit.
• Provides support for preparation of Promotion & Tenure cases.
• Initiates FASIS appointment paperwork.
• Arranges colloquium & seminar coordination, & faculty travel planning.
• Supports faculty in development and approval of new courses, faculty payments, classroom coordination, evaluations, and grading.
• Partners with NU development office and grant manager to identify and seek program funding.
• Works closely with faculty to encourage and help undergraduate students arrange research.
• Prepares proposals; provides administrative guidance for grant preparations including budgets and justifications.
• Identifies grant funding.
• Ensures human resources programs, policies, & procedures are implemented & consistently applied.
• Coordinates all or portions of the talent management lifecycle (sourcing, selecting, developing, coaching, rewarding, recognizing, managing information & optimizing talent.)
• In consultation with management & Central HR, administers HR solutions.
• Maintains excellent working relationship with Office of Human Resources.
• Manages program/project curriculum, seminars, presentations, workshops, learning experiences, chat rooms, websites, social networking, etc. based on goals/objectives.
• Manages academic quality and continued growth and expansion.
• Identifies & obtains external expertise as needed and works with content experts for current and new programs.
• Reviews programs/projects to increase efficiencies to support growth.
• Manages speaker selection, communication, and topic development.
• Leads program/project updates and improvements.
• Ensures compliance with all necessary organizations.
• Prepares documentation as required.
• Interfaces with accreditation bodies.
• Acts as the regulatory and compliance officer.
• Administers & maintains existing strategic plans.
• Participates with area/unit senior staff in the conceptualization, development and presentation of materials used in functional operations.
• Completes program/project logistical details such as scheduling, curriculum, facilities, technology, registration, enrollment, audits, etc.
• Advises students regarding admissions, academic, career and development matters.
• Reads & evaluates admissions files and participates in candidate selection.
• Interviews and screens applicants.
• Implements strategy regarding structure, process, & staff support of students in compliance with NU policy.
• Resolves administrative issues (RAS forms, stipends, monitors fellowships, etc.)
• Organizes new student activities.
• Tracks data entry of grades into CAESAR, assuring faculty completes process by deadline.
• Performs other duties as assigned.

Benefits

• Meaningful, competitive, high-quality health care plans.
• Retirement benefits.
• Tuition discounts.
• Flexible work arrangements.
• Programs to help locate and pay for quality, affordable childcare and senior/adult care.
• Support for employee career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree