Program Coordinator: In-Home Services (Preferably Bilingual English/Spanish and English/Laotian)

Chinese Mutual Aid Association Inc • Elgin, IL

82d • $38,000 - $43,000

About The Position

Chinese Mutual Aid Association (CMAA) is a community-based 501(c)3 nonprofit organization dedicated to supporting Chicagoland’s diverse immigrant and refugee communities. Established in 1981, CMAA is a cornerstone of the 'Asia on Argyle' corridor of the Uptown Neighborhood of Chicago with a satellite office in Elgin, IL, providing programs to serve our community across generations. We offer after-school, summer camp, and mentoring programs for young people. For adults, we provide case management and social services, education including English as a Second Language (ESL) classes, job preparation and placement services, and immigration and citizenship case assistance. We connect older adults to in-home care support and community enrichment through our Golden Age Club. Finally, we support entrepreneurs and small businesses as the only AAPI-led Small Business Development Center in Illinois.

Requirements

• Bachelor’s degree required.
• Strong knowledge of multiple Google platforms and Microsoft Office, especially Excel.
• Working knowledge and proper utilization of technological equipment and software.
• Experience with databases and data entry is strongly preferred.
• Strong organizational and communication skills; self-disciplined with an ability to meet deadlines.
• Bilingual in English and an Asian language (Lao, Thai, Cantonese, Vietnamese, Burmese, etc.) or Spanish strongly preferred.
• Experience working with immigrant and refugee communities is strongly preferred.

Responsibilities

• Provides assistance to the Department Manager and Assistant Manager on matters related to in-home services clients and Home Care Aides.
• Assists with scheduling service for clients and Home Care Aides’ work schedules.
• Conducts in-home visits in clients’ homes and evaluations of Home Care Aides.
• Conducting quarterly conferences with HCA and monthly calls to clients.
• Engages in regular communication with Home Care Aide.
• Manages electronic visit verification database and monitors Home Care Aide’s attendance.
• Attends home care supervisor training and department meetings.
• Assists with compiling reports for payroll and billing.
• Assists with maintaining client and Home Care Aide files.
• Coordinates pre-service and in-service training for Home Care Aides.
• Interprets for the case managers, clients, and Home Care Aide as needed.
• Performs other duties as assigned.

Benefits

• Comprehensive Health benefits package to include medical, dental, and vision plans with employer contribution between 60%-90% of premiums!
• 403(b) retirement plan with company match after one (1) year and fully vested at year six (6)!
• 9 Company Holidays a year!
• Personal Time Off, Sick Leave, and Vacation time off policies!
• Parking/Transit benefits
• Travel Reimbursements for eligible commuting routes
• Opportunities for growth and to give back to communities!
• Fun, high-energy culture!
• Flexible hours, based on individual schedule!
• Relaxed dress code!
• Access to an exceptional leadership team!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees