Program Coordinator III - RideOn

Emerald Coast Regional Council • Pensacola, FL

390d • $68,640 - $114,400 • Remote

About The Position

The Program Coordinator III - RideOn at the Emerald Coast Regional Council is responsible for managing and supporting the RideOn program, which promotes sustainable commuting options. This role involves developing and implementing program strategies, managing operations, and building partnerships to reduce single-occupant vehicle travel, alleviate traffic congestion, and improve air quality. The position requires collaboration with various stakeholders and the execution of outreach and marketing campaigns to increase program participation.

Requirements

• Bachelors degree in business, program management or related field
• Five (5) or more years program coordination experience
• Proven experience in marketing, communications, and public outreach
• Proven ability to establish partnerships and foster collaborative relationships
• Must pass a pre-employment drug screen and background check

Nice To Haves

• Advanced proficiency in Microsoft Office Suite
• Familiarity with digital engagement tools
• Experience with graphic design tools and website content management systems
• Experience working with local government entities or transportation-related programs

Responsibilities

• Develops, implements, coordinates, promotes, and evaluates the RideOn program to increase participation and ensure compliance with program contracts and regulations.
• Identifies challenges and opportunities, recommending short- and long-term strategies to enhance program effectiveness and achieve goals.
• Tracks expenditures, provides fiscal insights, and makes budget recommendations to management; assists in budget preparation as needed.
• Prepares and reviews monthly progress reports and invoices, ensuring accurate data on participation, outcomes, and compliance.
• Designs and executes outreach plans and marketing campaigns, leveraging social media, events, and community partnerships to promote commuter services.
• Builds and maintains collaborative relationships with employers, educational institutions, local governments, and community organizations.
• Collaborates with internal departments and external transportation providers to align program goals with regional planning efforts.
• Develops and delivers engaging presentations, workshops, and outreach events to educate diverse audiences about commuter options.
• Creates educational materials, provides technical support to stakeholders, and serves as the primary point of contact for inquiries.
• Oversees the ride-matching platform, ensuring user-friendly functionality and accurate data tracking.
• Manages and updates the program website to ensure accessibility and relevance.
• Oversees and promotes the RideOn toll-free hotline phone and the Emergency Ride Home (ERH) program.

Benefits

• Generous benefit package
• Work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree