Program Coordinator II

East Texas A&M University•Dallas, TX

2d•Remote

About The Position

SUMMARY: The Program Coordinator II, under the general supervision of the Assistant Dean, provides comprehensive coordination and administrative support for the academic programs of the College of Innovation and Design (CID). This position plays a central role in supporting program operations, academic scheduling, LMS coordination and instructor support, accessibility compliance, advisory board functions, and new program development initiatives. The Program Coordinator II serves as a key operational partner to the CID Leadership Team, ensuring the efficient delivery of student-centered programming for working adult learners. The position is a fully remote (online) position. Occasional travel to the East Texas A&M University Dallas Site and the main campus will be required. The university will not reimburse mileage or travel time for these required meetings.

Requirements

Education: Bachelor’s degree. An equivalent combination of education and experience may be considered.
Experience: Four years of related experience in program coordination, academic administration, or a closely related field.
Knowledge / Skills / Ability to: Knowledge of word processing, spreadsheet, and database applications.
Proficiency with Learning Management Systems (e.g., Canvas).
Strong verbal and written communication skills.
Excellent planning, organizational, and project management skills.
Ability to multitask and work cooperatively with others in a team environment.
Demonstrated ability to prioritize tasks, meet deadlines, and manage multiple concurrent projects.
Interpersonal skills and ability to build positive relationships with a wide range of stakeholders
Licensing/Professional Certifications: None
Physical Requirements: None
Other Requirements: Position may require occasional evening and weekend hours and may require occasional travel to Main Campus in Commerce, TX.

Nice To Haves

Experience in higher education administration, particularly in a college or academic setting.
Familiarity with competency-based education (CBE) models or non-traditional adult learner programs.
Experience supporting advisory boards, committees, or external stakeholder engagement.
Advanced experience with Learning Management Systems (e.g., Canvas) and academic scheduling systems.

Responsibilities

Academic Program Coordination (65%): Participates in the planning and execution of administrative operations for CID Academic Programs. Coordinates and completes assignments from the Assistant Dean relating to the operation of Academic Programs, including but not limited to the schedule of classes, uploading syllabi and faculty vitae, and related documentation. Assists the CID Leadership Team in developing and managing the semester schedule of classes, ensuring accuracy, completeness, and alignment with program requirements. Coordinates the semester rollover of course shells for all CBE courses in the LMS, including copying, organizing, and confirming readiness for instructor access prior to each term. Serves as the primary LMS point of contact for CID instructors, offering guidance on course setup, content organization, and platform functionality across all CBE courses. Serves as a primary point of contact and coordination for assigned academic programs, tracking program milestones, communications, and deliverables. Maintains organized records and systems for program documentation, correspondence, and reporting. Provides necessary data and additional materials for CID Advisory Board meetings
Accessibility Oversight and Course Compliance (15%): Oversees accessibility processes for CID courses, ensuring compliance with applicable university, state, and federal standards. Coordinates with faculty to review and facilitate accessible course materials, including syllabi, learning resources, and LMS content. Tracks and documents accessibility accommodations and compliance activities for academic programs.
Project Management – New Program Development (20%): Supports the project management aspects of new program development within CID, including tracking timelines, deliverables, and action items for program proposals and approvals. Coordinates workflow across Leadership Team members and partner units during new program development, including curriculum review, approvals, and system submissions. Assists in preparing documents, presentations, and reports related to program development activities for internal and external audiences.

Benefits

Competitive Benefits & Work-Life Balance: Employee tuition assistance for master’s and doctoral programs.
Comprehensive benefits package including health, dental, vision, life, and long-term disability insurance.
ETAMU contributes to employee health and basic life insurance premiums.
12-15 days of annual paid holidays, plus up to eight hours of paid sick leave and vacation each month.
Automatic enrollment in the Teacher Retirement System of Texas (TRS), with optional additional retirement plans (ORP).
Physical wellness program and wellness release time for eligible employees.
Career Growth & Development: Access to cutting-edge research opportunities at a designated R2 Research Institution.
Academic Excellence: ETAMU is ranked among the top 30% in five online degree programs and offers national recognized academic programs.
Over 140 degree programs, including nationally ranked online and graduate options.
First accredited institution to offer a competency-based bachelor’s degree in criminal justice.
Distance education offerings in Corsicana, Dallas, Frisco, McKinney, Mesquite, Bryan, and online.
State-of-the-Art Facilities: Work in advanced facilities such as the 113,470-square-foot Nursing and Health Sciences Building, featuring a state-of-the-art simulation hospital and a 1,300-acre agricultural research farm.
Vibrant Campus Life: Engage with over 95 student organizations and 14 NCAA Division I athletic teams, contributing to a thriving campus community.
Prime Location & Growth: Enjoy the benefits of working in rapidly growing regions, with abundant career opportunities at six locations across Dallas and Northeast Texas.