Program Coordinator I

Texas A&M University System•College Station, TX

About The Position

Job Description Summary The Program Coordinator I, under general supervision, coordinates the planning, development and implementation of assigned program. Essential Duties/Tasks 35% - TTDN Program Planning and Development: Collaborate with Director of IT in planning, implementing and evaluating of programs Assist in establishing goals, objectives, policies, and procedures including projects, troubleshooting, resolving problems and research Collaborate with Directors on creating new and expanded programs Assesses client’s needs through direct interaction, mapping current and future business process through effective use of technology Support engineering projects Follow up with clients and stakeholders which may require travel 30% - Documentation and Record-Keeping: Maintain and manage documentation including membership for all programs such as Community Engagement Program and engineering programs Prepare reports on program activities Prepare meeting agendas and document meeting minutes Document current business processes and requirements including detailed functional and technical specifications Track circuit installations, changes, and disconnects 15% - Stakeholder Engagement and Liaison: Facilitate participant engagement in meetings hosted, at times off-site, and provide speakers/content Develop training materials, maps, and documentation for end-users Create and distribute newsletter for program members Schedule and coordinate invitations for programs with pertinent information to members 15% - Procurement: Manage contract renewals and vendor quote renewals. Create web documents and handle product receiving documentation. 5% - Training and Development: Participate in training and professional development sessions Other Duties: Performs other duties as assigned.

Requirements

Bachelor’s degree or equivalent combination of education and experience.
Two years of related experience.
Ability to multi-task and work cooperatively with others
Must have strong interpersonal skills
Must be able to work in a collaborative team environment
Knowledge of word processing, spreadsheet, and database applications
Excellent analytical and organizational skills
Knowledge of document repository environments such as Laserfiche or similar
Knowledge of Information Technology Interface Library (ITIL)

Nice To Haves

Two years of Networking Experience
Two years of Project Management Experience
Two years of Customer / Vendor Relationship Experience

Responsibilities

TTDN Program Planning and Development: Collaborate with Director of IT in planning, implementing and evaluating of programs
Assist in establishing goals, objectives, policies, and procedures including projects, troubleshooting, resolving problems and research
Collaborate with Directors on creating new and expanded programs
Assesses client’s needs through direct interaction, mapping current and future business process through effective use of technology
Support engineering projects
Follow up with clients and stakeholders which may require travel
Documentation and Record-Keeping: Maintain and manage documentation including membership for all programs such as Community Engagement Program and engineering programs
Prepare reports on program activities
Prepare meeting agendas and document meeting minutes
Document current business processes and requirements including detailed functional and technical specifications
Track circuit installations, changes, and disconnects
Stakeholder Engagement and Liaison: Facilitate participant engagement in meetings hosted, at times off-site, and provide speakers/content
Develop training materials, maps, and documentation for end-users
Create and distribute newsletter for program members
Schedule and coordinate invitations for programs with pertinent information to members
Procurement: Manage contract renewals and vendor quote renewals
Create web documents and handle product receiving documentation
Training and Development: Participate in training and professional development sessions
Performs other duties as assigned.