PROGRAM COORDINATOR: HOMEBUYER SELECTION

Habitat for Humanity SKKC • Renton, WA

1d • $26 - $34

About The Position

Are you passionate about contributing to a supportive, service-driven environment for homeowners and making a meaningful impact in your community? At Habitat for Humanity of Seattle-King & Kittitas Counties, one of the largest Habitat affiliates in the country, we’re looking for dynamic, solutions-oriented professionals who thrive in fast-paced environments, embrace challenges, and are dedicated to generating a lasting impact on affordable homeownership in the Puget Sound. Since 1986, we’ve created 1,000 housing solutions for more than 2,600 people and successfully advocated for fair housing policies at the city, county, and state levels. As we set our sights on doubling our impact and serving an additional 2,000 people by 2030, we need the right team members to help us get there. Join us as a Program Coordinator: Homebuyer Selection, where you'll play an important role in contributing to a positive work environment, assisting with daily operations, and providing exceptional support to homeowners. Learn more about our work at www.habitatskc.org.

Requirements

• Customer Service experience or training appreciated.
• Administrative and recordkeeping experience preferred.
• Preferred candidate has one or more years working directly with low-income or vulnerable populations, preferably in a non-profit organization.
• Experience working with people using English as a second language.
• Previous experience and/or skills may include: File and records administration.
• Excellent oral and written communication skills.
• Solid understanding of and ability to apply principles of effective adult learning.
• Diplomacy, persuasiveness and the conflict resolution skills needed for difficult interactions.
• Proficiency in Word, Excel, Outlook, PowerPoint, and Publisher, Salesforce and SharePoint.

Nice To Haves

• Familiarity with affordable housing, poverty housing, housing finance, financial literacy and key loan qualification benchmarks such as debt-to-income ratio, credit scoring and housing expense ratio is a plus for candidate.

Responsibilities

• Responsible for applicant follow up, either through email or telephone communication, the coordinator must possess a clear understanding of the Homebuyer selection criteria and process and be able to answer applicant questions
• Responsible for organizing homebuyer applications, the coordinator will request required documents from homebuyer applicants, including current income information, employment verification, bank statements and other items as identified.
• Organize and facilitate homebuyer application sessions for every development selection when needed.
• Understands and ensures applicant processing complies with all legal and regulatory requirements including but not limited to Fair Housing, Equal Credit Opportunity Act and Equal Opportunity laws.
• Comply with annual QLO certification with HFHI, knowledgeable of new laws, and any continuing education requirements.
• Maintain and Update HomeKeeper with new applicant information and continuously updating status and tracking for all applicants and partner families.
• Responsible for pulling reports and statistics when needed for reporting or grant submissions.
• Maintain current files on selected homebuyers, updating documents as needed including credit reports, screenings, tax forms, paystubs, bank statements and other time sensitive documents
• Work with volunteers and staff to facilitate Habitat’s pooled application process by training committee members, scheduling interview appointments, compiling scores, and presenting results to management.
• Work with program manager to assist in orienting families after they have been selected to ensure understanding of ownership requirements and engagement with Habitat through preparing documents and scheduling LOA orientation meetings with homebuyers.
• Works with program manager to quarterly review and update or revise selection documents and processes
• Responsible for inputting selection and homebuyer statistics for monthly program reporting
• Responsible for ensuring applicant electronic documents and information are organized and filed accurately in SharePoint.
• Required to attend and support marketing and outreach coordinator at community events when needed.
• Other duties as assigned.

Benefits

• Health & Wellness: Medical, Dental, and Vision Coverage; Health Savings Account (HSA); Life and AD&D Insurance; Disability Insurance; Employee Assistance Program (EAP); Fitness Reimbursement
• Financial & Retirement: 401(k) Retirement Plan with dollar-for-dollar match on employee contributions up to 6% of annual salary; Verizon Wireless discount; 25% Habitat Store discount
• Paid Time Off: 15 vacation days per year; 11 paid holidays; 7 sick days per year; up to 3 days for bereavement (or 5 days if out-of-state travel is required); Jury Duty Leave
• Professional Growth: Professional Reimbursement: $1,500–$3,000 annually depending on length of service; 30 dedicated training hours for skill-building and career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed