PROGRAM COORDINATOR, Civil and Environmental Engineering-Undergrad Advising

University of Washington•Seattle, WA

22h

About The Position

The Department of Civil and Environmental Engineering (CEE) is an internationally recognized program with six research areas, numerous academic programs, and multiple research and testing laboratories across five buildings. It consistently ranks in the top 20 globally for its undergraduate and graduate programs, serving over 800 students annually and granting bachelors, masters, and PhD degrees. As of October 2021, the department comprises approximately 46 faculty, 16 postdoctoral scholars, and 50 staff. The Program Coordinator is a vital member of the Student Academic Services (SAS) Team within CEE, reporting to the Academic Counselor – Lead. This role requires a highly organized, self-motivated individual capable of working both independently and collaboratively, while maintaining exceptional customer service. The Program Coordinator will engage with a wide range of individuals across the department and the wider university.

Requirements

High school graduation or equivalent AND two years of experience in academic services/student support OR equivalent education/experience.

Responsibilities

Work collaboratively with CEE’s SAS Team, department chair, and faculty to develop and implement the department’s quarterly and annual course offerings.
Coordinate with Professional and Continuing Education staff to schedule self-sustaining program courses.
Perform complex scheduling duties to meet departmental and university requirements and deadlines.
Monitor, revise, and oversee changes to existing time schedule.
Work effectively and collaboratively with diverse groups including faculty, students, lecturers, TAs and other instructional staff.
Update departmental course offering database and website as needed.
Work with UW Time Scheduling office, UW Classroom Support Services, and various event services groups to reserve classrooms and venues for instruction and special events (i.e. guest speakers, meetings, special events, etc.).
Work with faculty members and academic advisors to manage new course and course change applications through Departmental, College, and University curriculum approval processes.
Ensure processing, including appropriate approvals and meeting deadlines.
Follow up and communicate outcomes with the Chair and departmental faculty.
Be responsible for understanding, interpreting, and communicating College and University policies.
Develop, coordinate, and implement special events related to student services, such as new student orientations, prospective student recruitment visitation, and department graduation ceremony.
Secure venues, coordinate catering, obtain required food service permits and process other required university approval forms.
Design event program and printed materials, purchase supplies, and assist with organizing and supervising event volunteers, etc.
Assist with planning and organizing Engineering Discovery Days.
Provide administrative and operational support to academic advisers for various student service activities, including assisting prospective students, maintaining admissions data and statistics, processing applications, maintenance of student records, data entry, and collecting and compiling information, as needed.
Reserve rooms and equipment for graduate student’s thesis/dissertation defense, as needed, using department online scheduling system.
Assist with ABET accreditation data collection, materials compilation, and report preparation, as needed.
Manage graduate student exam announcements and convey exam decisions in MyGrad program.
Provide academic support services including textbook orders, course evaluations and grade submission assistance to support faculty and instruction.
Communicate with faculty regarding textbook requirements and process textbook orders on a quarterly basis, meeting deadlines.
Track status of textbook orders.
Order and administer quarterly course evaluations, meeting deadlines.
Serve as departmental grading delegate, providing instructions to faculty and outside instructors regarding online grading process, requirements, and deadlines.
Assist faculty with grade submission as requested.
Coordinate and assist with front office coverage in collaboration with Operations Manager.
Perform other related duties as assigned.