Program Coordinator-Behavioral Wellness

WVU Medicine•Morgantown, WV

About The Position

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position. Responsible for project development, planning, and implementation of new and expanded programs in conjunction with Behavioral Medicine Leadership Team. Provides programmatic support to the individual executives, as well as the programs that they create, manage, and oversee. Independently performs a wide range of administrative duties, support, and coordination of projects in a rapidly changing environment. Responsible and accountable for the coordinated management of front-end operations at multiple sites following strategic business and other organizational objectives. The position supports the development and implementation of strategic initiatives by assisting with the creation of comprehensive program plans for key organizational initiatives as well as revisions to current programs.

Requirements

Bachelors Degree in Business Administration, Healthcare Administration, or related field.
Two years of healthcare, project management, or related experience.
Two years of administrative/management experience.
Ability to develop and maintain positive relations within teams and external parties.
Strong computer skills, including proficiency in Microsoft Office.
Must demonstrate excellent interpersonal and communication skills. Strong organizational skills.
Ability to problem solve and make appropriate decisions.
Ability to maintain a high level of confidentiality.
Ability to sit for long periods of time
Ability to lift, push or pull 10-15 pounds.
Working conditions are based on a normal office environment.

Responsibilities

Provides administrative oversight and supervision of the registration staff across multiple sites which may include assignment of tasks, onboarding, training and revision of workflows
Conducts interviews and facilitates training of the registration staff as well as supporting and participating in additional interviews at the request of Dept leadership.
Leads, coordinates, and has direct responsibility for a wide variety of special projects on behalf of the Directors for the Department
Initiates programs in direct consultation with the Directors and coordinates their implementation and completion in collaboration with appropriate internal and external customers.
Responsible for effective communication and regular reports of project status.
Develops and coordinates communication to all program stakeholders and other necessary individuals/groups.
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Participates in/on a variety of meetings, committees, task forces, and/or related groups.
Drafts, proofreads, prepares, organizes, and coordinates the preparation of correspondence, data, and materials for emails, newsletters, presentations and reports.
Works with human resources to address performance management issues of staff in a timely fashion.
Assists other Program Coordinators with organizing, and facilitating special events including retreats, seminars, award ceremonies, workshops and conferences. Participates as appropriate. Solicits and engages volunteers and planning committees for special programs and projects as necessary.
Establishes Clinic Protocols with the Call Center and updates accordingly
Creates QI reports from EPIC, Strata and or other operating systems in connection with Analysts at the request of Leadership Team in order to facilitate process improvement as well as to monitor outcomes, programmatic changes, productivity, etc.
Assists Directors with monitoring compliance with educational and regulatory requirements
Assists with templating to ensure protocols are followed for patient care goals.