About The Position

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

Requirements

  • Bachelors degree with a minimum of two years program experience
  • Other experience required including supervisory, administrative and/or contract management
  • Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment
  • Excellent communication, writing and interpersonal skills
  • Ability to use a computer for prolonged periods
  • Ability to occasionally lift and/or move up to 10 pounds
  • Ability to stand, walk, or sit for long periods of time
  • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork
  • Ability to bend and retrieve objects and/or documents
  • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
  • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work

Responsibilities

  • Recruit, interview and recommend new hires
  • Establish and monitor quality assurance of program goals in compliance with agency and contract expectations
  • Monitor program's contractual compliance and meet with contract manager during site visits
  • Act as a conduit with funding source
  • Attend internal and external agency/contract meetings
  • Attend contract and agency training sessions as provided
  • Conduct monthly staff meetings or more frequently as required
  • Supervise and evaluate staff performance, providing monthly written feedback
  • Complete each staff member's annual performance review
  • Provide staff training on program goals and duties as well as expectations to the agency
  • Meet monthly with Program Director for exchange of ideas and written feedback
  • Submit monthly reports to supervisor and funding source
  • Perform additional duties as assigned
  • Monitor and meet programmatic outcomes
  • Document activities in DFTA and agency database or any other database designated
  • Conduct outreach and recruit program participants
  • Conduct intake and enrollments
  • Meet with staff regularly
  • Review budgets and monitor spending
  • Develop annual workscope and modify as needed
  • Develop and conduct groups as needed
  • Monitor, guide, and support staff
  • Develop and modify program calendar to meet program needs
  • Ensure site is operational
  • Prepare site for audit reviews
  • Available to work on cooling center days
  • Assist at other OAC as needed
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