Program Case Manager Supervisor - On Ramp

ALEXANDER YOUTH NETWORK•Charlotte, NC

1d•Onsite

About The Position

Join Our Team as a Program Case Manager Supervisor Are you passionate about making a positive impact on the lives of children? Do you thrive in a supportive and inclusive work environment? If so, we want you to be part of our team. Get to know The Relatives The Relatives is passionate about helping children overcome their challenges. Our teams are committed to creating an environment that empowers every individual to thrive and make a difference. We offer career development opportunities, mentorship and coaching, and pathways for advancement. Our teammates enjoy amazing benefits including tuition reimbursement, tuition assistance, 401K, paid time off, and a comprehensive health plan that prioritizes your well-being. What You’ll Do: The Housing Case Management Supervisor occupies a pivotal position in shaping and enhancing support provided to young adults within our housing programs. This role requires both strategic leadership and active engagement. As supervisor, you are responsible for establishing the strategic direction of housing case management services, ensuring alignment with overall organizational objectives. Leadership is fundamental to this role, as you will mentor a team of housing case managers, fostering their professional growth so they are equipped to address the diverse challenges encountered by young adults working towards housing stability. Training your team on the TIP Model and maintaining model fidelity is essential. Responsibilities also include resource management such as budget oversight, contract compliance, and maintaining data integrity within the Housing Management Information System (HMIS). You will promote a culture of ongoing development by providing coaching, constructive feedback, and training opportunities. Furthermore, your focus on measuring and achieving outcomes ensures that program goals and key performance indicators are consistently met or surpassed. In summary, your guidance, strategic acumen, and practical involvement will play a crucial role in transforming the experiences of young adults during their significant transitional period.

Requirements

Bachelor’s degree in a human services field with one year of related experience, or a bachelor’s degree in any field with two years of related experience.
Valid NC Driver's License

Nice To Haves

Supervisory experience preferred.
Extensive supervisory experience in a human services agency may substitute for education

Responsibilities

Establishing the strategic direction of housing case management services, ensuring alignment with overall organizational objectives.
Mentor a team of housing case managers, fostering their professional growth so they are equipped to address the diverse challenges encountered by young adults working towards housing stability.
Training your team on the TIP Model and maintaining model fidelity is essential.
Resource management such as budget oversight, contract compliance, and maintaining data integrity within the Housing Management Information System (HMIS).
Promote a culture of ongoing development by providing coaching, constructive feedback, and training opportunities.
Focus on measuring and achieving outcomes ensures that program goals and key performance indicators are consistently met or surpassed.