Program Associate

Catholic Charities of the Archdiocese of Chicago • Round Lake, IL

39d

About The Position

Catholic Charities of the Archdiocese of Chicago partners with mission-driven
people and organizations across Cook and Lake counties to witness a message of
mercy and hope to a world in need by improving lives and nourishing spirits;
strengthening and empowering people, families, and communities; and committing
to being present to our times through the eyes of faith.

The Program Associate provides welcoming front‑desk support by assisting clients
and staff through professional communication, clerical organization, appointment
coordination, resource distribution, collaboration with internal teams, and
continuous skill development to ensure smooth program operations.

Requirements

• H.S. Diploma or General Education Degree (GED) Entry level
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
• Excellent communication and interpersonal skills, with a focus on customer service.
• Driver's license
• Automobile insurance
• Background check
• DMV check

Nice To Haves

• Associate's Degree (AA) in a related field of study 1-3 years relevant experience
• Prior experience in a food service environment working with seniors.
• Understanding of basic nutrition and common dietary restrictions or special dietary needs and food service and sanitation practices.
• Prior experience collaborating with volunteers and other staff members.
• Food Handler Certification

Responsibilities

• Greet clients and visitors with kindness, directing them to the appropriate services or personnel, and answering phone calls in a professional manner.
• Assist in managing the flow of information by performing clerical tasks such as filing, data entry, and maintaining organized records to support program operations.
• Coordinate and schedule appointments for clients and staff, ensuring efficient use of time and resources while maintaining confidentiality.
• Distribute informational materials and resources to clients and visitors, ensuring they have access to necessary program services and support.
• Collaborate with internal stakeholders as needed.
• Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED