Program Assistant

Goodwill • Los Angeles, CA

263d

About The Position

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It's always a GOOD day in SoCal! The Program Assistant performs a variety of administrative and program specific tasks to support the assigned department/program needs within the Workforce & Career Development (WCD) division.

Requirements

• High school diploma or general education degree (GED) required.
• 2 years of office/clerical experience.
• Strong interpersonal communication skills; possess abilities to work with all levels of employees.
• Some experience working with diverse populations including those with developmental disabilities preferred.
• Non-profit experience preferred.
• Team player.
• Multi-tasker; well organized.
• Knowledge of ADA helpful.
• Shift flexibility and overtime when needed.
• Ability to work with minimal supervision.

Nice To Haves

• Bi-lingual fluency (e.g., English/ASL, English/Spanish, etc.) and ability to understand another culture as required by the program or local community highly desired.

Responsibilities

• Coordinates and maintains comprehensive calendaring, scheduling, and timekeeping for assigned program staff and participants.
• Sets up and supports meetings by providing appropriate collateral and services.
• Coordinates and processes the intake and distribution of information on new clients referred to the organization; logs incoming referral packs, requests additional information from referral sources and distributes completed packets to the appropriate program staff.
• Inputs client information into data systems, including but not limited to CalJobs, Dayforce, Launch Pad, Performance Management Tracking, etc.
• Produces correspondence and reports and reconciles time records.
• Maintains upkeep of client files.
• Orders requested office supplies and manages total supply costs and inventory according to guidelines.
• Provides customer service to varied levels of employees and external stakeholders and elevates issues as appropriate.
• Maintains confidentiality of sensitive and proprietary information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: High school or GED