Program Assistant

Goodwill-posted 7 months ago
Full-time • Entry Level
Los Angeles, CA
Social Assistance
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Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It's always a GOOD day in SoCal! The Program Assistant performs a variety of administrative and program specific tasks to support the assigned department/program needs within the Workforce & Career Development (WCD) division.

  • Coordinates and maintains comprehensive calendaring, scheduling, and timekeeping for assigned program staff and participants.
  • Sets up and supports meetings by providing appropriate collateral and services.
  • Coordinates and processes the intake and distribution of information on new clients referred to the organization; logs incoming referral packs, requests additional information from referral sources and distributes completed packets to the appropriate program staff.
  • Inputs client information into data systems, including but not limited to CalJobs, Dayforce, Launch Pad, Performance Management Tracking, etc.
  • Produces correspondence and reports and reconciles time records.
  • Maintains upkeep of client files.
  • Orders requested office supplies and manages total supply costs and inventory according to guidelines.
  • Provides customer service to varied levels of employees and external stakeholders and elevates issues as appropriate.
  • Maintains confidentiality of sensitive and proprietary information.
  • High school diploma or general education degree (GED) required.
  • 2 years of office/clerical experience.
  • Strong interpersonal communication skills; possess abilities to work with all levels of employees.
  • Some experience working with diverse populations including those with developmental disabilities preferred.
  • Non-profit experience preferred.
  • Team player.
  • Multi-tasker; well organized.
  • Knowledge of ADA helpful.
  • Shift flexibility and overtime when needed.
  • Ability to work with minimal supervision.
  • Bi-lingual fluency (e.g., English/ASL, English/Spanish, etc.) and ability to understand another culture as required by the program or local community highly desired.
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