Program Assistant - Homeless Families

Urban Resource Institute (URI) • New York, NY

16h • $38,000 - $38,000 • Onsite

About The Position

The Program Assistant is responsible for providing support to the Program Director, management team, and shelter staff with administrative functions necessary to operate the facility. Urban Resource Institute (URI) is the nation’s largest provider of domestic violence shelter services and a leader in supporting homeless families, operating 24 shelters across New York City and providing trauma-informed services.

Requirements

• Bachelor’s Degree required.
• At least three (3) years’ experience as an Administrative Assistant.
• Experience with data entry.
• Excellent interpersonal and communication skills.
• Organized and detailed.
• Ability to work independently, takes initiative, and works well as a team member.
• Demonstrated sensitivity and experience with and/or knowledge of homeless families including individuals who identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance abuse and/or mental health issues.
• Must be computer literate.
• Must have knowledge of Microsoft Office applications.

Nice To Haves

• Bi-lingual, Mandarin or Spanish preferred.
• Preferably working with abused families or women with special needs.
• Familiarity with DHS regulations is a plus but not required.

Responsibilities

• Responsible for administrative tasks including monitoring records for required documentation, collecting documents from clients and filing records accordingly.
• Greet clients and visitors and log them into the system. Direct clients and visitors to the appropriate party.
• Assist with clerical duties related to the program including payroll information, scheduling, and other reports as assigned.
• Understand and follow the agency and funding source guidelines and protocols including HIPAA and Confidentiality.
• Perform other tasks as assigned by the Director.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees