Program Assistant, Bronx

Westhab Inc.New York, NY
$38,000 - $42,000

About The Position

Westhab seeks a program assistant to support the operation of the Emergency Housing Apartment program (EHAP).

Requirements

  • Associates degree preferred and at least 2 years’ experience in customer service or clerical related position.
  • Must have strong word processing skills; ability to learn new databases with ease; excellent oral and written communication; pleasant disposition; good customer service skills.

Nice To Haves

  • Fluency in Spanish is highly desirable.

Responsibilities

  • Manages, tracks, and reports facility census.
  • Ensures accessibility to program staff by continuous knowledge of their whereabouts.
  • Maintains demographic and other needed information regarding residents for use in census management and statistical reporting through ClientTrack HMIS and other databases.
  • Greets all residents and visitors reporting to administration and directs them appropriately.
  • Maintains accurate records, prepares reports and facilitates the flow of necessary paperwork throughout the facility.
  • Ensures all correspondence is handled appropriately.
  • Assists with ordering office supplies and maintaining office inventory.
  • Provides administrative support to facilities staff as directed.
  • Coordinates donation deliveries and maintains donation “wish list” of needed items
  • Performs administrative duties such as typing reports, letters, memos, and flyers.
  • Handles phones, faxes, copies, scans, and reservations for meeting rooms.
  • Ensure the office bulletin boards are updated with employment/training opportunities and apartment listings on a weekly basis
  • Other duties as assigned.
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