Program Assistant Swing Shift (2 p.m. - 10:30 p.m.) DTLA

Union Rescue Mission•Los Angeles, CA

44d•Onsite

About The Position

COMPANY DESCRIPTION: Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness. PROGRAM ASSISTAN (SWING SHIFT) POSITION SUMMARY: The Program Assistant (Swing Shift) will assist management, monitor guests, and promote a safe and secure environment. CORE WORK PRINCIPLE: Colossians 3:23 is the foundation of URM’s standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people.” The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.

Requirements

High School Diploma or equivalent.
Current California Driver License, required.
Minimum 1-year prior experience in a related field performing similar duties (social services, community relations, non-profits, etc.)
Ability to communicate effectively both orally and in writing.
Proficient in Microsoft programs such as Word, Excel, and Outlook.
Ability to learn proprietary computer programs.
Must have excellent organizational skills and a strong ability to prioritize tasks.
Ability to multi-task in a high-volume environment.
Ability to conduct responsibilities without direct supervision.
Ability to be added to the company vehicle insurance policy, required.

Nice To Haves

Commercial license, a plus.
Fluency in Spanish, a plus. (Los Angeles location)

Responsibilities

Actively monitor guests, ensure compliance with all program guidelines and expectations.
Conduct property/room inspections, as needed.
Follow established protocols for medical emergencies and unusual/disruptive activity.
Provide written documentation, as required (May include reports, presentations, and data analysis).
Facilitate conflict resolution and intervene to diffuse any potential volatile and/or hostile situations, as needed.
Assist with intake, discharge, and/or orientation processes, as requested.
Attend scheduled department/team meetings, as requested.
Conduct other task and projects assigned by Program Manager. (Depending on location, tasks may include mail sorting and delivery; transporting clients in a company vehicle; serving meals to residents; serving as program representative to volunteers; chaperoning children to name a few.
Commitment to URM (Union Rescue Mission) mission, vision, and core values.
Encourage guests in their faith and growth in Jesus Christ.