Program Assistant

Tipping Point Community • San Francisco, CA

8h • Hybrid

About The Position

About Tipping Point Tipping Point finds, funds, and strengthens the most promising poverty-fighting solutions so one day everyone in the Bay Area can prosper. Since 2005, Tipping Point has invested over $440 million in the community to support organizations, advance policies, and develop new ideas to increase economic opportunity. Last year, our investments funded life-changing services in housing, early childhood, education, and employment for more than 91,000 of our neighbors across the Bay Area. Our Board covers 100% of our operating costs, so every dollar donated goes where it’s needed most. Visit www.tippingpoint.org to learn more. Values Tipping Point’s core values are at the heart of everything we do and we look for individuals who share our commitments: We cultivate community because we know we are more powerful together. We practice gratitude. We hold ourselves accountable to achieving impact for and with the communities we serve. We relentlessly pursue equity because one’s background and identities should not predetermine one’s opportunities. Position Overview The Program Assistant is a detail-oriented professional responsible for supporting the Program team with a particular emphasis on the Capacity Building work. The role manages a wide range of administrative and operations duties, including drafting and processing grants and contracts, meeting and event logistics, data tracking, and management of regular communication with consultants, grantees, and other stakeholders. This position is one of three administrative positions on the Program team and reports directly to the Program Operations Manager.

Requirements

• In addition to our core values, Tipping Point staff exhibit four core competencies: ability to be flexible in a constantly shifting environment, strong communication skills, ability to work well on a team, and ability to continuously problem solve in the face of challenges.
• A proven track record in administrative support roles
• Strong organizational skills, attention to detail, and experience in developing and maintaining systems and processes
• A strong customer service orientation to assist staff and interact with grantees and other stakeholders
• An awareness of relevant social issues we address and the context we operate in (e.g. poverty, nonprofit landscape, and/or Bay Area economic and political factors impacting our work)
• Ability to use and learn technology platforms fluently.

Nice To Haves

• A plus if you have experience with: Microsoft Office Suite, Salesforce, Google Workspace, and Adobe
• Familiarity with AI-assisted productivity tools, and comfort applying them accurately and appropriately to administrative work.

Responsibilities

• Capacity Building Grants + Contracts Management Using Salesforce and other technology platforms, draft and manage vendor contracts and grants for Tipping Point’s Capacity Building team, creating payment schedules to ensure payments are on-time and work is progressing with partners + grantees approx. 125 contracts/targeted investments annually approx. 300 payments annually Organize and maintain vendor lists in consultation with Program Team staff
• Data Tracking + Management Ensure data quality for Organizational Strengths Assessments, capacity-building projects, future contract payments for outgoing cash flow management, project updates, and vendor evaluations Identify needed improvements to Salesforce database structure/automation Support ongoing capacity building data reporting needs
• Administrative + Event Support Manage planning and day of logistics of virtual and in-person capacity building events (e.g. workshops, cohort meetings and executive summits) Maintain weekly Capacity Building agendas, including note-taking Maintain Capacity Building documentation, ensuring files remain complete and accurate Assist with drafting and formatting external communication, as needed
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees