Program Assistant

Texas A&M University System•Dallas, TX

9d•$22•Onsite

About The Position

Our Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. Who we are A part of the Texas A&M University Health Science Center, Texas A&M College of Dentistry in Dallas was founded in 1905 and is a nationally recognized center for oral health sciences education, research, specialized patient care and continuing dental education. As one of the fastest-growing academic health centers in the nation, the Texas A&M University Health Science Center encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery. What we want The College of Dentistry is looking for a Program Assistant to serve in the Comprehensive Dentistry department. We desire an individual who subscribes to and supports our commitment as stated above. The successful applicant will bring an expert level of experience to the position and understand the demands of supporting executives in a fast-paced environment. This person must be professional, enjoy working in a high-volume environment and be able to apply strong organizational skills while being flexible in their daily routine. If this is you, we invite you to apply to become a member of our team. What you need to know Proposed Salary: $21.51 hourly Work Schedule/Location: Located in Dallas, TX, this an on-site role with a typical schedule of Monday – Friday 8am to 5pm. Cover Letter/Resume: A cover letter and resume will assist us in our review of your application materials. These can be uploaded on the application under CV/Resume.

Requirements

Bachelor's degree or equivalent combination of education and experience.

Nice To Haves

Excellent customer service skills
Ability to work efficiently and with minimal errors
Attention to detail
Bilingual
Experience working in a clinical environment
Prior scheduling experience

Responsibilities

Dental Student Scheduling Responsible for scheduling patients for D2 - D4 dental students within their group by phone or in person in accordance with prescribed guidelines.
Documents in the electronic health record all no show and cancelled appointments.
Completes daily confirmations for assigned group.
Maintains attendance and track student clinic hours.
Enter hours weekly into Axium (Electronic Patient Database).
Communication/Patient Records Documents all patient communication on the electronic appointment request and as needed, in the electronic health record.
Ensures appropriate documentation should be added to the electronic health record and electronic appointment request and request made for the letters to be created and mailed.
Tracks and monitor patient response to letters.
Determines the need for contact, warning and close out letters.
Confers with patients regarding current charges for procedures.
Assists Program Assistants Learns the duties of the program assistants in each of the six group practices and acts as a backup during peak clinic time.
This position does not have a group practice to manage but will train with each program assistant who manages a student load of approximately 50 students throughout the academic year.
Responsible for a group practice when a program assistant is out sick, on vacation, or running late.

Benefits

Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.
Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.
Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
12-15 days of annual paid holidays
Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
Automatic enrollment in the Teacher Retirement System of Texas
Health and Wellness: Free exercise programs and release time
Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
Educational release time and tuition assistance for completing a degree while a Texas A&M employee
Living Well, a program at Texas A&M that has been built by employees, for employees