Program Assistant

United States Department of Homeland Security • Memphis, TN

436d • $59,966 - $77,955 • Onsite

About The Position

The Program Assistant position at the Transportation Security Administration (TSA) involves providing administrative support to enhance the efficiency and effectiveness of TSA operations at Memphis International Airport. The role requires assisting managers in evaluating programs, compiling and analyzing data, and coordinating office policies and systems. This position is crucial for ensuring the smooth operation of TSA's mission to secure transportation systems and protect the American way of life.

Requirements

• U.S. Citizenship or U.S. National status.
• One year of specialized experience equivalent to the SV-E Pay Band or GS-8 in the Federal service or equivalent experience in the private sector.
• Experience providing payroll or timekeeping support.
• Experience assisting with the development of reports, formulating recommendations based on analyses, monitoring metrics, or researching files.

Nice To Haves

• Experience in a federal agency or similar environment.
• Knowledge of TSA policies and procedures.
• Strong analytical and problem-solving skills.

Responsibilities

• Providing a range of diverse administrative support assignments, including assisting managers in evaluating programs and their effectiveness.
• Performing routine and varying assignments in support of management efforts to evaluate, administer, and improve organizational efficiency.
• Assisting in program areas such as finance, human resources, and scheduling.
• Compiling, tracking, and analyzing data to support TSA field operations.
• Coordinating the implementation of new office policies and writing procedural guidance.
• Interacting with internal staff and external customers to exchange information and coordinate efforts.
• Acting as a lead for other support staff to coordinate multiple assignments.
• Preparing complex correspondence and evaluating the impact of policy changes.
• Providing advanced computer assistance and conducting analytical studies under supervision.
• Reviewing work of lower-level administrative support staff for accuracy and completeness.
• Scheduling meetings and conducting analyses of agenda items.

Benefits

• Health, dental, vision, life, and long-term care insurance.
• Retirement plan and Thrift Savings Plan (similar to a 401(k)).
• Flexible Spending Account.
• Employee Assistance Program.
• Personal leave days and paid federal holidays.
• Flexible work schedules and telework options.
• Tuition reimbursement and transportation subsidies.
• Health and wellness programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Industry: Administration of Economic Programs
• Education Level: No Education Listed