Program Assistant - Region 5 (Savannah, GA)

State of Georgia • Savannah, GA

341d

About The Position

The Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD) is the state agency that focuses solely on policies, programs, and services for people with mental health challenges, substance use disorders, intellectual and developmental disabilities, or any combination of these. As Georgia's public safety net, DBHDD operates six field offices and five hospitals throughout the state within three program areas: behavioral health, developmental disabilities and hospital services. The main office for DBHDD is located in downtown Atlanta. The position of Program Assistant in Region 5 (Savannah, GA) involves performing a variety of general secretarial, clerical, and administrative support functions under general supervision. The role includes operating standard office equipment and supporting the waiver process, providing customer service, and maintaining records.

Requirements

• High School diploma or GED.
• Two years of general office or administrative experience.

Nice To Haves

• Four years of experience as a receptionist.
• Excellent customer service skills.
• Excellent skills managing confidential files.
• Ability to communicate and write clearly in English.
• Proficient with Microsoft Office.

Responsibilities

• Responsible for regional customer service and supporting the waiver process.
• Provides general clerical support to an office, including data entry/maintenance, copying/distributing documents and materials, and maintaining record-keeping and filing systems.
• Provides clerical support within assigned functional area, such as reviewing applications and processing consumer documents.
• Provides clerical support such as typing, filing, and sorting mail.
• Provides education, instruction, data, and assistance to parents, consumers, and providers on various social service issues.
• Uses independent judgment and initiative to perform administrative, clerical, and secretarial duties in support of I/DD programs.
• Communicates effectively with internal and external customers.
• Performs other duties as assigned.

Benefits

• Health and dental insurance.
• Retirement and savings plan options.
• Paid holidays, vacation, and sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees