Program Assistant (Part Time)

Kirkwood Community College • Cedar Rapids, IA

78d

About The Position

The Program Assistant will provide administrative support to the Learning Commons, as well as customer service to students and other guests in the Learning Commons. The Program Assistant will provide excellent customer service to anyone who walks into the Learning Commons. This role will be responsible for day-to-day functions of the Learning Commons including scheduling resources, answering the phone, circulating books and other resources among other tasks.

Requirements

• High school diploma or equivalent.
• Experience using word processing and computer equipment.

Nice To Haves

• Combination of secretarial/clerical experience and/or post-secondary training equivalent to three years of full-time employment OR an Associate degree.
• Two years' experience with spreadsheets, databases, and presentation software or computerized record systems.
• One year experience in a post-secondary educational setting.
• One year experience working with people with disabilities.

Responsibilities

• Greet prospective and current students and direct them to appropriate program personnel.
• Answer and/or redirect basic inquiries from internal and external customers either via phone calls, email or in person.
• Coordinate materials for mailings, maintain program records, generate reports, schedule and coordinate meetings and events, and maintain computer databases.
• Prepare and maintain correspondence, lists, and other documents.
• Perform various office clerical duties including filing, typing, scanning, maintaining copiers and other equipment, ordering supplies, sorting/distributing mail, etc.
• Provide clerical support to program staff.
• Assist with program activities and events.
• Schedule room resources as needed.
• Perform other related work duties as assigned.

What This Job Offers

• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: High school or GED