URMC Academic Programs, Program Assistant III

University of Rochester

12d • $23 - $32

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. This position will support the URMC Alumni Relations team, assisting with the planning and implementation of events, including Meliora Weekend. Support includes, but is not limited to, managing event calendars, handling invitations and RSVPs, meeting prep, agendas, and meeting minutes. This role also serves as the point person for all reporting related to event registration and attendance. This position handles the processing of invoices, gifts, and expense reports. While primarily assigned to the Alumni Relations team, this position also assists with projects in Clinical Programs if needed. Excellent organizational skills, strong written and verbal communication skills, and an ability to work with Excel and our database are all critical to this role.

Requirements

• Bachelor's degree and 2 years of relevant experience, including at least some writing experience required
• Or equivalent combination of education and experience
• Excellent organizational skills, strong written and verbal communication skills, and an ability to work with Excel and our database are all critical to this role.

Responsibilities

• Administrative Support – Large Scale Events List management, timeline and calendar management, invitations and RSVP’s, preparation of event materials, day of event responsibilities, preparations of executive-level briefings, registration, acknowledgements, and follow-up. Assists with mailings, e-communications, digital media, and phone calls as required for each event. Supports events for all three schools, SMD, SON, and EIOH, including, but not limited to, reunion programming, Meliora Weekend, volunteer events, and student engagement programming. Helps to measure GO GIVE HELP CONNECT goals and metrics around event participation. Attends the Meliora Steering Committee and Meliora Registration meetings, representing the interests of SMD/SON/EIOH in Meliora Planning.
• Administrative Support – Small Scale Events Primary lead staff member on specific, smaller events, including at least 2 SON Free Coffee Day events per year and other general alumni programming for SMD/SON/EIOH. Works closely with Advancement staff and lead volunteers to successfully execute events. Must be able to work with the alumni relations team to develop and maintain a set of standard operating procedures for event planning and execution.
• Data Management Effectively utilizes Salesforce Ascend, RAX, CVENT, and Excel for event management and reporting on registration/attendance. Utilizes Ascend or RAX to manage the online calendar for URMC events and pulling strategic lists of constituencies to be engaged for events and programs. Ensures the proper coding of allocations, activities, committees, accounts, projects, and appeal codes. Processes gifts and other event revenue. Works with CVENT partners to ensure successful management of MELIORA Weekend registration. Responsible for pulling the Academic Programs' specific MELIORA Weekend reporting
• Program Support – Alumni Council & Class Notes Collects class notes for SMD/SON/EIOH and prepares notes to send to communication partners at each school. Updates Ascend to reflect any changes. Serves as point person for in-memorium notices and coordinates with associate and assistant directors to prepare communications for classes. Attends SMD Alumni Council Meetings and takes meeting minutes to distribute to the Council.
• Financial Support Certified in P2P use and stays current on invoicing procedures. Utilizes Workday to process invoices in a timely manner. Stays current on expense report procedures and submits expense reports in a timely manner. Understands and prepares for upcoming changes as the University adds additional processes to Workday. Responsible for communicating invoice and payment procedures to staff members booking events, to ensure that vendors work with UR in accordance with University guidelines.
• Senior Director, Engagement, and Gift Officer Support Supports Senior Director of URMC Alumni Relations, to include calendar management, scheduling of meetings, travel arrangements, and other tasks as determined by the Senior Director. Meets with Engagement/Gift officers weekly. Manages calendars as needed, assisting with scheduling meetings internally and with external parties. Prepare reporting and other documents as needed. Compiles information for alumni or donor visits, mailings, and meetings. Updates alumni and donor information in Ascend. Assist with routine correspondence and add that information to entity records. Processes expense reports in a timely manner.
• General Office Duties and Gift Processing. Successfully communicates with all members of the team. Assist with mail, as needed, triaging mail for the department as assigned. Assist with copier maintenance and storage of supplies. Process gifts accurately and in a timely manner, as needed. Maintains all gift documents according to department guidelines. Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level