Program Assistant I

Education Service Center Region 13 (TX) • Austin, TX

81d • $41,808

About The Position

The Support Staff/Program Assistant I position is designed to assist with tasks and duties associated with the effective functioning of the Leadership and Instructional Foundations for Texas (LIFT) Department in Academic Services. The role involves providing direct assistance to the Director, Coordinators, Program Managers, Education Specialists, and external clients. This is a full-time, twelve-month position at 232 days, with a minimum salary of $41,808.00. It is a grant-funded position, and continued employment is contingent upon grant renewal.

Requirements

• High School diploma or GED required.
• At least five years' experience as administrative assistant or in office setting required.

Nice To Haves

• Undergraduate degree preferred.
• Ability to create flyers using Canva, Publisher, or other platforms.
• Demonstrated experience with understanding a learning management system (such as Canvas) preferred.

Responsibilities

• Serve as a representative of ESC Region 13, displaying courtesy, tact, consideration, and discretion in all interactions with other members of the educational community and with the public.
• Work with Education Specialists, Program Managers, Coordinators, and other Program Assistants to serve the internal and external clients associated with this position and to accomplish the goals of ESC Region 13.
• Assist in preparation for and facilitation of workshops, conferences, and institutes.
• Develop, design, and produce brochures, newsletters, flyers, and other documents.
• Complete clerical duties in a timely and efficient manner.
• Understand and use ESC Region 13 internal systems.
• Receive incoming calls, take messages, and refer/route calls to appropriate staff for efficient client service in a timely and positive manner.
• Have a client-centered approach with possible conflict resolution with clients.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Educational Services
• Education Level: High school or GED
• Number of Employees: 101-250 employees