Program Assistant I

Housing Opportunity Com • Kensington, MD

68d • $47,854 - $75,829

About The Position

The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County’s need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare. HOC’s Resident Services Department strives to enhance the lives of HOC customers by coordinating and implementing a vast array of high-quality programs, services, and resources. Through collaborative partnerships with Montgomery County, the federal government, and various community-based organizations, Resident Services is able to offer comprehensive service coordination, impactful resident programs, and robust supportive housing services to individuals and families who reside in HOC owned-managed properties or receive HOC housing subsidies, as well as applicants on HOC’s waitlist. Reporting to the Programs Supervisor, the Programs Assistant will serve as a valuable contributor to the Resident Services team by providing support to the Resident Services Programs team. Note: This is a hybrid position. Employees are eligible to work remotely two days a week once the 6-month probation period has been successfully completed.

Requirements

• At least two (2) years of administrative/clerical experience required.
• High School diploma or equivalent required.
• An equivalent combination of education and experience may be accepted.
• Knowledge of office practices and procedures is required.
• Basic computer skills including proficiency with MS Office Suite.
• Detail-oriented, have excellent organizational and interpersonal skills.
• Ability to communicate effectively, both orally and in writing.
• Ability to work efficiently and independently.

Responsibilities

• Provide administrative and programmatic support for the Resident Services Programs team.
• Assist in developing and maintaining program calendars.
• Respond to customer inquiries via email, phone, and mail in a timely manner.
• Produce billing requests and create purchase orders.
• Assist with planning special projects as needed.
• Maintain concise and complete records on programmatic activities of clients.
• Assist with compiling and submitting reports and information.
• Perform other related duties as assigned.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 251-500 employees