Program Assistant I - HRD/FSS

Housing Opportunity Com • Kensington, MD

72d • $47,854 - $75,829

About The Position

This position is responsible for providing administrative and office management support for the Family Self Sufficiency Program in the Housing Resources Division. Will respond to incoming calls and emails from clients, vendors, community partners and stakeholders. Will create and maintain logs and spreadsheets, process reports and update databases. Upload both FSS and HRD packages received and assign to appropriate FSS specialist. Will manage eligibility of new applicants and FSS waitlist. Prepare documents for the monthly newsletter, event flyers, information sessions and workshop flyers. Assist with workshop and information sessions as needed for sign-in. Order office supplies, generate POs and track payments made to clients and vendors.

Requirements

• At least three years of clerical experience or at least two years of college and one year of administrative and/or clerical experience.
• Requires high school diploma or an equivalent combination of education and experience.

Nice To Haves

• Knowledge of housing programs is preferred.

Responsibilities

• Provide administrative and office management support for the Family Self Sufficiency Program.
• Respond to incoming calls and emails from clients, vendors, community partners, and stakeholders.
• Create and maintain logs and spreadsheets.
• Process reports and update databases.
• Upload FSS and HRD packages and assign to appropriate FSS specialist.
• Manage eligibility of new applicants and FSS waitlist.
• Prepare documents for the monthly newsletter, event flyers, information sessions, and workshop flyers.
• Assist with workshop and information sessions as needed for sign-in.
• Order office supplies, generate POs, and track payments made to clients and vendors.

Benefits

• Equal opportunity employer committed to diversity and inclusion.
• Drug-free workplace.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 251-500 employees