About The Position

The Program Assistant at Berkshire Medical Center will provide administrative assistance in facilitating the completion of confidential work, coordinating and executing ongoing delivery of care, and assisting with the coordination of meetings. Responsibilities include patient data entry and appointment scheduling, as well as triaging incoming phone calls from LINK LINE and maintaining accurate documents.

Requirements

  • A minimum of four years experience in a supportive health care related role preferred.
  • Ability to function well in a flexible, fast-paced environment.
  • Proven ability to interact personably with patients, physicians, staff, and community.
  • Demonstrated ability to complete tasks timely and accurately.
  • Associates Degree in secretarial science or equivalent work experience preferred.
  • Ability to function independently utilizing excellent judgment.
  • Verifiable ability to interact compassionately and effectively with patients.
  • Demonstrated ability to interact with all levels of the organization.
  • Must be patient-focused and detail-oriented with a can-do attitude.
  • Proven ability to develop work systems for efficient completion of daily activities.
  • Excellent Microsoft Word and Excel skills required.
  • Experience with marketing and coordinating projects.

Responsibilities

  • Provide administrative assistance in facilitating completion of confidential work.
  • Coordinate and execute ongoing delivery of care.
  • Assist with coordination of meetings.
  • Perform patient data entry.
  • Schedule patient appointments.
  • Triage incoming phone calls from LINK LINE.
  • Update and maintain accurate documents.
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