Program Analyst

CWTDallas, TX
1d

About The Position

We are looking for a Program Analyst to join our Global Program Solutions team.  Generate SLA, benchmarking and compliance reporting.  Analyze trend data for client business and provides recommendations to Program Manager and/or client to drive incremental revenue, compliance and/or performance goals.  Consult with Program Managers and Clients on the access and use of standard reports.  Assist with the implementation and maintenance of CWT products and services.  Help the Program Manager with initiatives outlined in client business plans.  Collaborate with Program Managers in the creation and production of client review presentation materials; play an active role in the delivery of the client review.  Act as an interface between business units, technology teams and support teams.

Requirements

  • Bachelor’s degree and 2+ years’ experience required or equivalent combination of education and experience.
  • Strong technical and analytical skills
  • Strong business and financial acumen
  • Proficiency in Microsoft Office suite of products (Word, Excel, PowerPoint, Outlook) and aptitude for software applications
  • Strong written and verbal communication skills
  • Effective time management and organizational skills
  • Ability to lead project across functions

Nice To Haves

  • Prefer experience in Travel Management industry.
  • Preference for candidate location is Dallas, Texas with consideration for all virtual U.S. based locations

Responsibilities

  • Generate SLA, benchmarking and compliance reporting.
  • Analyze trend data for client business and provides recommendations to Program Manager and/or client to drive incremental revenue, compliance and/or performance goals.
  • Consult with Program Managers and Clients on the access and use of standard reports.
  • Assist with the implementation and maintenance of CWT products and services.
  • Help the Program Manager with initiatives outlined in client business plans.
  • Collaborate with Program Managers in the creation and production of client review presentation materials; play an active role in the delivery of the client review.
  • Act as an interface between business units, technology teams and support teams.
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