Temporary Program Aide

LIFEMOVES•San Jose, CA

52d•$24 - $28•Onsite

About The Position

The Program Aide is responsible for ensuring the facility and community spaces are well kept and functioning. The Program Aide is also responsible for administrative tasks that contribute to facility operations. The successful candidate should exhibit exceptional interpersonal skills and the ability to interact effectively with other staff, clients, donors, and partnering agencies and always with sensitivity to the needs of the homeless population. We are seeking a reliable and motivated Program Aide to join our team for a Day Shift schedule, working Tuesday through Saturday.

Requirements

Care, Respect, Empathy: Willingness and ability to work with people from all backgrounds with care, respect, and empathy. Understands and is committed to learning about, diversity, equity, inclusion, and belonging (DEIB) practices. Demonstrates radical hospitality by welcoming everyone with kindness, respect, and non-judgment.
Emotional Regulation: Manages stress and emotions professionally, remaining calm and supportive even under pressure. Understands and practices de-escalation techniques to support safety and positive client outcomes.
Growth Mindset: Open to feedback, asks questions, and shows a strong growth mindset focused on continuous learning. Curious and motivated to learn about trauma-informed care, crisis support, and harm reduction practices.
Team & Independence: Works well both independently and as part of a collaborative team. Follows directions, communicates clearly, and seeks help or clarification when needed.
Documentation: Maintains clear, unbiased, and professional documentation and communication.
Organization & Prioritization: Demonstrates organizational skills and attention to detail to support smooth daily operations. Shows initiative, takes responsibility for tasks, and engages actively with clients, coworkers, and community partners.
Technology: Comfortable using basic technology, including phone and messaging systems, email, Microsoft Word, Excel, and databases to complete administrative tasks.

Responsibilities

Greet donors and volunteers and assist them with their needs.
Assist with organizations of supplies and donations.
Answer phones and provide assistance to callers.
Be available to welcome new program participants, complete intakes and supervise move-ins and move-outs.
Order and maintain inventory of supplies for site including supplies and maintenance items.
Monitor client activities within the shelter; maintain a safe and supportive atmosphere; ensure client adherence to program rules, especially regarding clean and sober behavior.
Perform and/or monitor all site maintenance duties as required in order to provide a safe, clean, and functional environment.
Complete projects to improve facility beautification and upkeep.
Order and maintain organized storage of all operational supplies and related inventory documentation for site in a timely manner. This includes, but is not limited to, Food Bank, janitorial and maintenance supplies as well as donations.
Complete administrative tasks that include the use of Microsoft Excel and Word.
Ensure that weekly company vehicle maintenance checks are completed, documented, and vehicle safety and cleanliness are a priority.
Respond to crisis in a calm manner.
Perform other related duties as assigned