Program Aide

WEST SIDE FED SR.SUPNew York, NY
1d$18Onsite

About The Position

The Personal Care Aide (PCA) provides hands-on assistance with Activities of Daily Living (ADLs) to older adults and/or residents with disabilities living in a nonprofit senior/supportive housing setting. The PCA supports residents’ safety, dignity, independence, and comfort through person-centered care, clear communication, and reliable service delivery. This role follows an individualized care plan and works under the direction of a Social Worker II. This is a full-time, onsite role (5) days a week.

Requirements

  • Demonstrated ability to provide respectful, hands-on personal care with attention to dignity and resident preferences.
  • Knowledge of safe transfer techniques, body mechanics, and basic infection control practices.
  • Ability toobserve, document, and communicate changes in condition clearly and promptly.
  • Compassionate, reliable, and calm under pressure; able to respond appropriately to emergencies.
  • Ability to follow written care plans and verbal instructions accurately.
  • Basic English communication skills (verbal and written) sufficient for care documentation; bilingual skills a plus based on resident needs.
  • Basic technology skills (mobile timekeeping, electronic visit verification or similar, as applicable).
  • High school diploma or GED preferred (may be required by funder/regulation).
  • Home Health Aide (HHA) certification (state-approved), and/or
  • Personal Care Aide (PCA) certification or completion of an approved training program
  • CPR/First Aid certification preferred (or willingness to obtain within a specifiedtimeframe).
  • Minimum 1 year experienceaidingolder adults or individuals with disabilities preferred (home care, assisted living, supportive housing, nursing home, hospital, etc.).

Nice To Haves

  • Experience working with dementia, mobility limitations, and/or chronic health conditions strongly preferred.

Responsibilities

  • Assistresidents with bathing/showering, toileting/incontinence care, dressing/grooming, and oral hygiene whilemaintainingprivacy and dignity.
  • Helpwith eating/feeding as needed, following diet orders and safety guidelines (e.g., aspiration precautions if applicable).
  • Observe and promptly report changes in resident condition (skin integrity, appetite, mobility, mood, confusion, pain, safety risks).
  • Follow infection control practices (hand hygiene, PPE asrequired), universal precautions, and safe disposal of contaminated materials.
  • Maintain a safe environment;identifyfall risks and notify the supervisor of hazards or concerns.
  • Completetimelydocumentation (care notes, task checklists, service logs) per policy and program requirements.
  • Always follow confidentiality requirements and professional boundaries.
  • Communicate respectfully with residents and families (asappropriate)and coordinate with nursing, social services, and building staff.
  • Participate in shift handoffs, in-service trainings, and care plan updates; follow directions from the supervising clinician.
  • Support person-centered goals that promote independence, choice, and resident engagement.

Benefits

  • Medical
  • Dental
  • Vision
  • 403(b) retirement savings
  • Flexible Spending Accounts (FSA)
  • Life & Disability
  • Employee Assistance Program (EAP)
  • commuter benefits
  • Voluntary benefit options
  • 11-12 paid Federal Holidays
  • vacation and sick time

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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