Program Aide

Illinois Action For Children•Matteson, IL

About The Position

The Program Aide plays a vital role in supporting the delivery and administration of social assistance programs within the Matteson community. This position is responsible for assisting program coordinators in organizing activities, managing resources, and ensuring that services are accessible and effective for all participants. The Program Aide acts as a liaison between clients and program staff, helping to facilitate communication and provide necessary information. Through direct interaction with community members, the aide helps identify needs and contributes to the continuous improvement of program offerings. Ultimately, this role ensures that social assistance initiatives run smoothly and achieve their intended positive impact on the community.

Requirements

High school diploma or equivalent.
One to three months related experience and/ or training
The Program Aide utilizes strong communication skills daily to interact effectively with program participants and team members, ensuring clear and compassionate exchanges.
Organizational skills are essential for managing schedules, maintaining records, and coordinating resources to support program activities efficiently.
Problem-solving abilities help the aide address participant concerns and adapt to changing program needs.
Proficiency with office software enables the aide to document activities accurately and prepare reports for supervisors.
Additionally, interpersonal skills foster a welcoming environment that encourages community engagement and trust.

Responsibilities

Assists the cook with preparation of meals as specified on approved menus. In the absence of the cook, assumes required meal preparation duties.
Completes state required Food Service Sanitation Manager Certification within 30 days of hire. Inventories food services supply and report any items needed.
Assists classroom staff with classroom activities and routines, according to the lesson plan and classroom schedule.
Supervises children to maintain a safe classroom environment and supports positive social-emotional development.
Assists with the department’s recruitment efforts, including but not limited to community events and door-to-door canvassing.

Benefits

Competitive Salaries
Rewards and Recognition Program
401(k) Plan with Employer Match (100% of the first 3%, plus 50% of the next 2%)
Flexible Spending Accounts (up to $3,200 medical / $5,000 dependent care)
BCBS Medical Insurance: IAFC covers 95% of single coverage; multiple plan options
Dental Insurance: IAFC covers 75% of single coverage
Voluntary Vision Insurance & Vision Discount Program
Group Life Insurance (fully covered, $50,000 benefit)
Short- and Long-Term Disability Insurance (IAFC-paid, with generous income replacement)
Employee Assistance Program (EAP): Six free counseling sessions per issue
Supplemental Life and Additional Voluntary Benefits
Generous PTO Accrual:
Year 1: 23 days
Year 2: 28 days
Year 3 and beyond: 35 days
Tuition Reimbursement (up to $3,000/year), including tuition, books, lab fees, workshops, and certifications
Ongoing Training & Professional Development Opportunities
Career Advancement Pathways Within the Organization