Program Advocate, Young Parent Living Program

South Middlesex Opportu • Springfield, MA

10h • Onsite

About The Position

The Open Pantry Teen Parenting Program is a residential program for teenage parents and their children. The Relief Staff is responsible for all aspects of shelter operation during his/her shift including maintenance of the house and supervision of families. Why Work for SMOC? Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment. Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees. Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees. 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees. Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability. Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

Requirements

• Previous experience working with homeless and/or teens preferred.
• Strong verbal and written communication skills.
• Bilingual preferred.
• Must be able to climb three flights of stairs as there is no elevator in the program.
• Must be able to climb up and down the stairs throughout your entire assigned shift.
• Program is not handicapped accessible.
• Must be able to work overnights.
• Assigned chores may include bending and stooping, carrying, light lifting and pushing.

Responsibilities

• Have Knowledge of house rules/expectations and logs any infractions of those rules.
• Attends assigned household tasks such as laundry, remaking rooms, etc.
• Attending staff meetings and training as required.
• Complete hourly house checks for purposes of safety and security.
• Participate in shift change at beginning and end of shift.
• Answer the phone and take messages.
• Maintain cleanliness and order in staff office.
• Build and maintain respectful helping relationships with clients.
• Supervise curfews and bedtimes when applicable.
• Engage all clients by understanding and addressing their needs whether within or outside the scope of the specialty.
• Attend & participate in engagement team meetings, follow up with client service plans and communicate effectively with clients and staff in other specialty areas.
• Ensure compliance with program/department, agency and/or funder requirements, as well as SMOC policies & procedures.
• Other duties as assigned.

Benefits

• Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
• Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
• Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
• 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
• Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
• Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees