Program Advisor, Executive Education

Harvard University-posted about 1 year ago
Full-time • Mid Level
Hybrid • Boston, MA
Educational Services
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The position involves serving as the primary point of contact for executives considering Harvard Business School's Executive Education programs. The role focuses on consulting with executives to identify suitable programs, building long-term relationships, and contributing to enrollment goals while sharing insights to inform strategic decisions.

  • Serve as the primary point of contact for executives considering HBS Executive Education programs.
  • Consult with executives on which program offerings best meet their learning objectives.
  • Outline HBS's competitive positioning and advantages in conversations with prospects.
  • Help customers navigate the program selection and application processes.
  • Build long-term relationships with potential applicants, past participants, alumni, and learning and development executives.
  • Present to current participants during lifelong learning information sessions.
  • Meet with prospects and participants during designated office hours.
  • Represent HBS Executive Education at events and conferences as needed.
  • Contribute to the enrollment goals for the HBS Executive Education portfolio.
  • Share market and competitive insights with the leadership team to inform strategic decisions.
  • Elevate customer needs and pain points to drive customer experience enhancements.
  • Stay current on faculty research, program content, relevant leadership topics, and industry trends.
  • Maintain inquiry, opportunity, and activity prospect data in Salesforce.
  • High School Diploma, GED, or equivalent is required.
  • 5+ years of experience in administrative support role(s) and/or related experience is required.
  • Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.
  • Experience with Salesforce preferred.
  • Prior experience in executive education or executive development is a plus.
  • 3-4 weeks of accrued vacation time per year.
  • 12 accrued sick days per year.
  • 12.5 holidays plus a Winter Recess in December/January.
  • 3 personal days per year (prorated based on date of hire).
  • Up to 12 weeks of paid leave for new parents who are primary caregivers.
  • Comprehensive medical, dental, and vision benefits.
  • Disability and life insurance programs.
  • Child and elder/adult care resources including on-campus childcare centers.
  • Employee Assistance Program and wellness programs.
  • University-funded retirement plan with contributions from 5% to 15% of eligible compensation.
  • Tuition Assistance Program including $40 per class at the Harvard Extension School.
  • Tuition Reimbursement Program providing 75% to 90% reimbursement up to $5,250 per calendar year.
  • Professional Development programs and classes at little or no cost.
  • Various commuter options including discounted parking and half-priced public transportation passes.
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