Program Administrator

Circle of Life Home Care Anishinaabe•Cass Lake, MN

About The Position

Circle of Life is growing and we’re looking for a Program Administrator to join our Cass Lake Branch. Circle of Life is a leading home care agency serving 6 states. We provide services for seniors, children, and people with disabilities, and our mission is to “honor those we serve.” We take pride in the responsibility we have caring for our clients so that they can stay independent in their own homes and communities because we believe that home is the safest place to be. The Program Administrator is responsible for managing and administering assigned programs, including PCA, Homemaking, and/or ICLS. The Program Administrator will work with the Branch/Operations Manager to support general office operations. Circle of Life’s focus is creating a workplace where respect, appreciation and teamwork are the shared experiences of our team. We do good for our employees by collaborating on scheduling, a focus on wellbeing, a client-first directive, respecting and valuing every team member while having fun along with top industry compensation and benefits. We also do good in our work. Our team of office and field staff care about each other and the clients we serve. We help one another. We care for and provide for a wide range of patients with a focus on honoring those we serve.

Requirements

Qualified applicants should be comfortable working in the Microsoft Office Suite.
Applicants should have excellent time management skills, and the ability to prioritize multiple deadlines.
This position also requires applicants to be comfortable training small groups of people while keeping them engaged.

Responsibilities

Ensure the operational process of home health services is efficient and meets clients’ needs
Ensure payroll is processed timely and accurately
Determine if potential clients qualify for programs offered and secure necessary paperwork
Oversee the referral intake process for the office, including coordinating with outside partners to coordinate service, developing plans of care, conducting visits in the home, and ensuring quality service is provided to client
Resolve any concerns client or case manager may have with performance of services being provided
Assist in recruiting and placing paraprofessionals, including compatible staff with clients
Coordinate administrative and paraprofessional training for new and existing staff, and communicate with staff regarding performance
Market current services to potential clients, families, case workers, and others who could refer additional business to the organization
Seek new markets for expansion, including attending trade shows and industry meetings
Input employee and client data into electronic systems, ensuring information is entered timely and accurately
Maintain and oversee all employee records, ensuring all required documentation is on file and complete