Program Administrator + RN Case Manager (hybrid) - Home Health Agency | Jackson, OH - SE OH Region

Home Care Network•Jackson, OH

2d•$75,000 - $90,000•Hybrid

About The Position

Home Care Network is seeking 2 highly skilled and experienced Program Administrators / RN Case Managers (hybrid role) to join our home health agency and direct the business, care team, and agency growth within our Southeast Ohio operations. Given the vast geography and numerous clients we serve in SE Ohio, we're adding 2 Admin/RNCMs to split the coverage and increase support in this region, which primarily includes: Scioto, Jackson, Athens, Vinton, Ross, Pike, Gallia, Highland, and Adams Counties, plus as-needed support in Lawrence, Meigs, Washington, Hocking, Brown, Fayette, and surrounding counties. JOB TITLE: Program Administrator & RN Case Manager (RN license + Case Management experience required) JOB LOCATION: In the field + Remote or Office | Each Admin/RNCM will manage 10-13 counties across Southeast Ohio (est. 2-hour travel radius). RN Case Manager in-field activities and services typically require weekday travel within a 30-60 minute radius, up to 2 hours occasionally / as needed. When not in the field with our employees, clients, and care partners, this role will have the flexibility to work Remotely or in our Corporate Office in Jackson, OH, located at 731 E Main St, Jackson, OH, 45640. In-person support during State Surveys requires presence at our Jackson, OH office. SCHEDULE: A typical week is Monday - Friday from 8 AM - 5 PM, though willingness to provide occasional on-call and varied / flex hour coverage (late night / weekend emergency) is required as needed. Most field work, employee training + client home visits occur on weekdays (1-5 days). Non-field work is typically 1-2 days per week (home or Jackson office). No overnight shifts required. EMPLOYMENT TYPE: Long-term employment opportunity for a full-time RN with experience in home health, case management, and administration and/or supervision of nurses and caregivers. Demonstrated experience in -or a strong passion for- business leadership, regional growth, and team development is a must. At least 1 year of experience in case management is required; 1 or more years of experience in home health care, wound care, lab draws, and Oasis assessments is a plus. COMPENSATION: $75,000 - $90,000 annual salary, plus quarterly bonus opportunities. Salary determinations are based upon home health and supervisory experience, case management experience and travel radius / geography coverage, business growth results, certifications, and overall fit. ADDITIONAL DETAILS: Flexible, customizable schedules. Autonomy in a positive, client-centered culture, with excellent Quality and Compliance support + training for all caregivers, clinicians, and leaders. Door-to-Door mileage reimbursement provided. Growth Opportunities for this position include: Pay, Scope & Title promotions for advanced certifications and degrees (Program Admin, Clinical Admin, DON/Nursing Supervisor, etc.). Continuing Education and/or accommodations for advanced degrees. Admin/RNCMs are eligible for generous referral bonuses, quarterly awards and bonuses, career advancement, and other perks. This is a salaried position with bonus opportunities and benefits including: basic medical, vision, & dental coverage; PTO, mileage and travel reimbursement, teambuilding and celebration events, career advancement paths, and more. QUALIFICATIONS: Graduate of an accredited nursing program with a current license as a Registered Nurse in the state(s) of practice. Baccalaureate degree in nursing or related field preferred. Minimum of 2 years Nursing experience required, with a combination of acute care and home health care/public health preferred. 1 year Experience in case management required, with home health case management preferred. Experience in a supervisory role, wound care, lab draws, and OASIS assessments is a plus. 1+ year of experience in Business Management + Team Management (of caregivers, nurses, and care team) is a plus, with health service administration highly desirable. CPR & First Aide Certification required; with CPR & FA Instructor/Trainer certification (or willingness to complete once upon hire) a plus. Desire and ability to organize, empower, and inspire teams to achieve ambitious goals while driving operational excellence is required. Experience managing department / regional budgets, financial reports, and growth plans is desirable. Extensive familiarity with HIPAA regulations and medical terminology. Excellent written and verbal communication skills and strong interpersonal skills. Desirable character traits: reliable, honest beyond reproach, professional, compassionate, detail-oriented (in care + documentation), accountable, friendly and accommodating, respectful, and positive. Familiarity with HIPAA regulations and medical terminology. Why HCN? Home Care Network, Inc. is a nurse-owned and locally led home health agency, which means our patients' care and wellbeing - not profits - come first. And for you - it also means that our agency is an environment that nurses and caregivers thrive in, allowing us to handpick the best care team members to be your peers and delight our clients. Proof that this creates a different, better environment for our team is that our employees consistently rate their satisfaction with HCN higher than other agencies - and stay with HCN 80% longer than the industry average. Our leadership team actively advocates in Columbus & D.C., for better care policies, better working conditions, and higher pay - while at home, we support your growth and autonomy to deliver personalized care to every patient. Our back-office/business teams are built to enable your goals and the growth of your region, providing expert support in Scheduling & Client Care Support, Referral / Intake Management, Contracts & Payor Relations, EVV, Compliance & QA, Recruiting & Talent Sourcing, Marketing, and much more. While hospitals, health systems, and care facilities continue consolidating resources and asking more of middle managers and supervisors with decreased support, Home Care Network is building our network of resources internally and across the state. Together, we can empower Ohioans with the independence they deserve - while you make a difference with an agency where you matter. Join our team of dedicated clinicians and care professionals! Make a difference in our patients' lives and take your career in a positive direction. Program Administrators with RN Case Management responsibilities supervise assigned team members (incl. RNs, LPNs, Home Health Aides, and Personal Care Assistants) while directing, coordinating, supervising, and implementing professional and supportive services to home health clients in a safe, cost-effective manner. Successful candidates will be professional, efficient problem solvers who work independently as well as on a team, have a positive attitude, attention to detail, and a bias for action and driving growth. RNCM services include starts of care (SOC), recertifications, resumptions of care (ROC), and other assessments and services, as well as new hire orientations and reviews, and in rare coverage situations, may require nursing visits. This is a full-time, salaried position requiring a blend of clinical, compliance, and business growth skills with expert clinical oversight and care management. Successful applicants will be interested in long-term employment with our agency. Key Responsibilities and Requirements of an Administrator/RNCM include: Team Leadership & Staff Management Supervise and support a multidisciplinary team of RNs, LPNs, Home Health Aides, and Personal Care Assistants. Recruit, hire, onboard, and retain field staff to meet client care needs. Deliver effective orientation, ongoing education, and in-service training to ensure staff competency and regulatory compliance. Conduct skills assessments and performance evaluations for clinical staff. Foster a cohesive, collaborative care team environment. Clinical Oversight & Client Care Perform client assessments and develop individualized care plans. Promote continuity of safe, appropriate care through effective case management. Coordinate and supervise the delivery of professional and supportive services to clients across all age groups (infant to geriatric). Ensure timely communication of patient status and changes in condition to the care team. Occasionally provide direct care, emergency support, or coverage in the field as needed. Compliance & Quality Assurance Ensure compliance with state licensure, Medicare certification, and other regulatory requirements. Develop, implement, and monitor policies and procedures to maintain high standards of care. Lead quality improvement initiatives and recommend policy updates to enhance service delivery. Strategic Planning & Program Development Participate in corporate and regional strategic planning to support agency growth and service excellence. Design and execute initiatives aligned with diagnosis-specific care needs and business goals. Manage specialty payor programs in your region, ensuring quality and operational efficiency. Financial & Operational Management Monitor and manage departmental budgets and monthly financials to meet strategic objectives. Assist in the development of annual operating and capital budgets. Oversee staffing and program coordination to optimize resource utilization and client satisfaction. Communication & Collaboration Facilitate effective communication among patients, families, physicians, and care teams. Serve as a liaison to educate clients and families on available services and community resources. Promote a culture of compassion, safety, and excellence in care delivery. Acting in accordance with the Nurse Practice Act, as well as basic principles and best practices of professional nurses, a successful Administrator / RN Supervisor ensures that patients receive the best medical care possible by overseeing their well-trained team of nurses and aides. Their purpose is to maintain safety and patient confidence by ensuring all patients' needs are addressed with the highest degree of professionalism and care, and that all policies and regulations are adhered to strictly. Further, this is a critical role that requires strong leadership abilities, excellent clinical knowledge, and effective communication skills. #SEO Are you willing to consent to a background check, including a criminal record check, and an employment and education verification?

Requirements

Graduate of an accredited nursing program with a current license as a Registered Nurse in the state(s) of practice.
Minimum of 2 years Nursing experience required, with a combination of acute care and home health care/public health preferred.
1 year Experience in case management required, with home health case management preferred.
CPR & First Aide Certification required
Desire and ability to organize, empower, and inspire teams to achieve ambitious goals while driving operational excellence is required.
Extensive familiarity with HIPAA regulations and medical terminology.
Excellent written and verbal communication skills and strong interpersonal skills.
Desirable character traits: reliable, honest beyond reproach, professional, compassionate, detail-oriented (in care + documentation), accountable, friendly and accommodating, respectful, and positive.
Familiarity with HIPAA regulations and medical terminology.

Nice To Haves

Baccalaureate degree in nursing or related field preferred.
Experience in a supervisory role, wound care, lab draws, and OASIS assessments is a plus.
1+ year of experience in Business Management + Team Management (of caregivers, nurses, and care team) is a plus, with health service administration highly desirable.
CPR & FA Instructor/Trainer certification (or willingness to complete once upon hire) a plus.
Experience managing department / regional budgets, financial reports, and growth plans is desirable.

Responsibilities

Team Leadership & Staff Management Supervise and support a multidisciplinary team of RNs, LPNs, Home Health Aides, and Personal Care Assistants.
Recruit, hire, onboard, and retain field staff to meet client care needs.
Deliver effective orientation, ongoing education, and in-service training to ensure staff competency and regulatory compliance.
Conduct skills assessments and performance evaluations for clinical staff.
Foster a cohesive, collaborative care team environment.
Clinical Oversight & Client Care Perform client assessments and develop individualized care plans.
Promote continuity of safe, appropriate care through effective case management.
Coordinate and supervise the delivery of professional and supportive services to clients across all age groups (infant to geriatric).
Ensure timely communication of patient status and changes in condition to the care team.
Occasionally provide direct care, emergency support, or coverage in the field as needed.
Compliance & Quality Assurance Ensure compliance with state licensure, Medicare certification, and other regulatory requirements.
Develop, implement, and monitor policies and procedures to maintain high standards of care.
Lead quality improvement initiatives and recommend policy updates to enhance service delivery.
Strategic Planning & Program Development Participate in corporate and regional strategic planning to support agency growth and service excellence.
Design and execute initiatives aligned with diagnosis-specific care needs and business goals.
Manage specialty payor programs in your region, ensuring quality and operational efficiency.
Financial & Operational Management Monitor and manage departmental budgets and monthly financials to meet strategic objectives.
Assist in the development of annual operating and capital budgets.
Oversee staffing and program coordination to optimize resource utilization and client satisfaction.
Communication & Collaboration Facilitate effective communication among patients, families, physicians, and care teams.
Serve as a liaison to educate clients and families on available services and community resources.
Promote a culture of compassion, safety, and excellence in care delivery.
Acting in accordance with the Nurse Practice Act, as well as basic principles and best practices of professional nurses, a successful Administrator / RN Supervisor ensures that patients receive the best medical care possible by overseeing their well-trained team of nurses and aides.
Their purpose is to maintain safety and patient confidence by ensuring all patients' needs are addressed with the highest degree of professionalism and care, and that all policies and regulations are adhered to strictly.