Program Administrator/ Program Director - Inpatient Mental Health 270

Main Template • Stanwood, WA

11h

About The Position

At Telecare Fern Lodge Behavioral Wellness program, we provide intensive mental health and psychiatric treatment services in a safe, welcoming environment for adults requiring continued time for stabilization and recovery support. At the Telecare Fern Lodge Behavioral Wellness program, we provide intensive mental health and psychiatric treatment services in a safe, welcoming environment for adults requiring continued time for stabilization and recovery support. We believe recovery starts from within and that our job is to do whatever it takes to provide the support needed on our residents' recovery journeys. Our secure facility features a staff of registered nurses, clinicians, peer specialists, and social workers on call 24 hours a day to provide comprehensive support. Our services are designed using Telecare's Recovery-Centered Clinical System (RCCS). Through the lens of trauma-informed care, this system incorporates evidence-based practices and innovative design components. RCCS focuses on choice-making skills and harm reduction techniques, striving to awaken the hopes and dreams of individuals. The RCCS emphasizes "no-force first" practices. Staff work with individuals within their cultural context to build independence and self-responsibility, fostering their recovery and facilitating a successful transition home or to a less restrictive community setting. At Telecare, we believe the strength of our organization lies in the hands of our leaders. We believe having a strong, capable, and motivated leadership team is of foundational importance to the organization’s success. In particular, within our Program Operations. The Administrator is a key position in driving the organization's success. They are responsible for both the clinical and financial success of their Program, which contributes to the overall success of both Telecare and those we serve. the overall program operations. The individual in this role is responsible for overseeing and leading the team of people providing patient care, as well as managing the business operations of the Program. The individual in this role is responsible for managing all aspects of the day-to-day operations of the Program, which involves ensuring regulatory compliance and actively overseeing quality assurance performance improvements. Additionally, the Administrator collaborates with all corporate departments, outside consultants, and representatives of the program, as well as with state and county agencies, community partners, and consumer groups. The Administrator is a key position in driving the organization's success. They are responsible for both the clinical and financial success of their Program, which contributes to the overall success of both Telecare and those we serve. The individual in this role is responsible for overseeing and leading the team of people providing patient care as well as managing the business operations of the Program. They are responsible for managing all aspects of the day-to-day operations of the Program, which involves ensuring successful management and leadership over the 4 Pillars of performance: Clinical Quality, Workforce Engagement, Customer Satisfaction, and Financial Security. Additionally, the Administrator collaborates with all corporate functions, outside consultants, and representatives of the program to state and county agencies, community partners, and consumer groups. The Licensed Administrator manages all aspects of the day-to-day operations of the Program. This involves ensuring regulatory compliance and actively overseeing quality assurance performance improvements. Additionally, the Administrator collaborates with all corporate departments and outside consultants and represents the Program to state and county agencies, community partners, and consumer groups.

Requirements

• Master's in Social Services with a state license
• Four (4) years of experience in an administrative management position in a health care setting
• Two (2) years of responsibility for supervision of professional staff, budgeting, program planning, and licensing
• Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver. 
• Willingness to use your vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate) 

Responsibilities

• Serves as a culture carrier, creating and supporting program culture and culture initiatives.
• Manages all strategic planning activities of the Program with the primary goal of ensuring ongoing effectiveness of the Program
• Ensures that the program is meeting or exceeding clinical quality expectations and outcomes
• Develops and maintains a productive work relationship with State and local agency partners; actively participates in meeting customer needs and adapting to changing customer and community needs at all times; acts as liaison between the Program and State/County customers and community partners
• Maintains healthy staffing patterns for all departments. This includes directing recruitment, candidate selection, partnering with internal Employee Relations, and, when necessary, taking disciplinary action within the Program.
• Manages the Program within allocated budgetary parameters and collaborates in the development of the fiscal budget
• Provides Clinical supervision upon request

Benefits

• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
• Paid Time Off: For FT employees, it is 16.7 days in the first year
• Nine Paid Holidays
• Career growth opportunity: The company has grown 10%+ yearly for the past 5 years

What This Job Offers

• Job Type: Full-time
• Career Level: Manager