Program Administrator (Assistant Director 2), English Language Program (ELP), International Center

Rowan University-posted about 1 year ago
Full-time • Mid Level
Glassboro, NJ
Educational Services
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The Program Administrator (Assistant Director 2) for the English Language Program (ELP) at Rowan University is a leadership role responsible for overseeing the administration, teaching, and student recruitment activities of one of the fastest-growing intensive English programs in the country. The position requires a visionary leader to guide the program's strategic growth and ensure effective teaching and support for students. The Program Administrator will collaborate with various university departments and manage a team of instructors and student workers.

  • Manages a team of Intensive English Program Instructors and student workers ensuring effective teaching of all levels and skills of ELP classes.
  • Leads the development and implementation of the ELP strategic growth plan and ongoing work plan.
  • Reviews and designs program curriculum and instructional materials to meet the evolving needs of the program and students.
  • Develops and assigns class schedules, taking into consideration student needs and instructor availability.
  • Evaluates learning outcomes and advises ELP students on academic progress and options for retention or progression to Rowan's degree programs.
  • Provides academic advising and support services to address students' language learning needs.
  • Collaborates with the International Center administration to implement program goals and objectives, including budgetary considerations.
  • Manages administrative tasks, including reviewing and processing student applications, hiring teachers, building course schedule and registering students in courses, tracking tuition payments, managing program marketing, keeping the program website up-to-date, and building reports.
  • Acts as a liaison between instructors, students, and university administration to resolve any issues that may arise.
  • Assists in program marketing and recruiting with both local populations and international students.
  • Coordinates with campus offices, including the International Center, Strategic Enrollment Management, Registrar, Bursar, Information Resource Technology, and University Housing to provide a smooth transition and cultural adjustment, maintain ELP student services, and increase student matriculation to Rowan.
  • Develops additional revenue-generating sources through custom programs and partnerships.
  • Master's degree in TESOL, Applied Linguistics, Education, or a related field.
  • Five (5) years of experience in ESL/EFL teaching and program management.
  • Previous experience in an intensive English program.
  • Experience with SEVIS system as a designated school official.
  • Experience living, studying or working in a country outside the US or experience living, studying or working in the US as a foreign national.
  • Previous experience in higher education administration.
  • Experience with Terra Dotta and Banner.
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