Program Administrator 2

State of Ohio • Columbus, OH

21d • $32 - $46

About The Position

The Office of Workforce Development (OWD) administers several federal workforce programs and oversees a network of local OhioMeansJobs centers, which provide free job training and other services for Ohioans looking for work and employers seeking workers. OWD also assists job seekers through OhioMeansJobs.com , an online job matching system that brings both employers and job seekers to one easy-to-use website. Learn more about the office by visiting the ODJFS OWD webpage . In this position, you will be part of the team responsible for the day-to-day operations of all OWD Workforce systems, including but not limited to: OhioMeansJobs.com, ARIES, WIET and CFIS. You will accomplish this by assisting in User Acceptance Testing (UAT) and training of the system. You will be responsible for creating training plans for all facets of the OhioMeansJobs.com website, ARIES, and other systems/tools. This includes creation and updating of any PowerPoints, the OhioMeansJobs.com Help Center sections, and in-person training plans. Training can be for JFS staff (state and local), employers, K-12 staff/students, job seekers, etc. Training sessions should be conformed to meet the requests of the audience both in content and length. You will also be responsible for attending enhancement meetings with our vendors, the Office of Information Systems, and other stakeholders to discuss any issues discovered and then communicate them with the ADD, your supervisor and the vendor. You will be responsible for writing up issues discovered and communicating them with the ADD, your supervisor and the vendor and then test the enhancements giving feedback as to how the systems are operating. You will then be responsible to test the enhancements and provide feedback as to how the systems are operating. You will lead the UAT process (with both internal and external customers & vendors) on a rotating basis. You will also attend meetings with business groups from the Department of Rehabilitation & Correction to collect system needs for the secure version of OMJ used in the correctional facilities and update them on the progress of any enhancements and/or fixes. Overall, you will provide internal/external stakeholders and leadership with training and updates on progress, plans for solutions and make any suggestions you feel are important to the success of the workforce systems.

Requirements

• Experience with federal/state employment program(s).
• Know how to access and read case information.
• Be persistent, thorough, detail-oriented, and well organized.
• Be able to independently manage multiple assignments with overlapping due dates.
• Prepare concise and accurate reports.
• Ability to manage various projects while meeting deadlines.
• Ability to multitask with reliable time management skills.
• Possess analytical, and problem-solving skills.
• OPTION 1 : Completion of undergraduate core program in business administration, management science or public administration and 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position.
• Option 2 : Completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file and 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position or staff position involving planning, research &/or policy/procedure development.
• Option 3 : 4 yrs. trg. or 4 yrs. exp. in business administration management science or public administration.
• Option 4: 1 yr. exp. as Program Administrator 1, 63122.
• Option 5: Equivalent of Minimum Class Qualifications for Employment noted above.

Responsibilities

• Assist in User Acceptance Testing (UAT) and training of the system.
• Creating training plans for all facets of the OhioMeansJobs.com website, ARIES, and other systems/tools. This includes creation and updating of any PowerPoints, the OhioMeansJobs.com Help Center sections, and in-person training plans.
• Attending enhancement meetings with our vendors, the Office of Information Systems, and other stakeholders to discuss any issues discovered and then communicate them with the ADD, your supervisor and the vendor.
• Writing up issues discovered and communicating them with the ADD, your supervisor and the vendor and then test the enhancements giving feedback as to how the systems are operating.
• Lead the UAT process (with both internal and external customers & vendors) on a rotating basis.
• Attend meetings with business groups from the Department of Rehabilitation & Correction to collect system needs for the secure version of OMJ used in the correctional facilities and update them on the progress of any enhancements and/or fixes.
• Provide internal/external stakeholders and leadership with training and updates on progress, plans for solutions and make any suggestions you feel are important to the success of the workforce systems.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level