Program Administrative Assistant Caregiver Support, Western Queens

Sunnyside Community Services • New York, NY

327d • $21 - $22 • Remote

About The Position

Sunnyside Community Services is seeking an Administrative Assistant for the Western Queens Caregiver Program. The program provides information, referrals, counseling, and respite to family caregivers - those family members or friends who are providing care to an older adult who is ill, has a disability, or is cognitively impaired; older adults caring for a disabled adult; or grandparents caring for grandchildren. The Program Administrative Assistant will perform clerical assistance to the Program Director to manage program invoice payments and track and report program services and other administrative tasks as needed. The role also involves engaging with caregiver clients through check-in calls and providing in-person assistance as needed, and participating in Outreach to promote the program and the public's understanding of Caregiver needs.

Requirements

• Associate degree, with at least one year of administrative experience preferred.
• Bilingual Spanish/English preferred.
• Excellent organizational skills required.
• Strong computer skills to accurately track services and payments in multiple databases, a thorough understanding of Microsoft Office and TEAMS, and an ability to learn new computer systems.
• Time management skills to coordinate multiple responsibilities and services.
• Ability to work independently and as part of a team, in both a home and office environment.
• Strong interpersonal and written communication skills to engage with staff and clients with diverse opinions, values, characteristics, and cultures.
• A positive attitude and commitment to providing exceptional service to clients.
• Maintaining client and agency confidentiality.

Responsibilities

• Timely documentation of client services, tracking and reporting on data in Excel and the program databases.
• Record keeping and management of program invoicing and payments.
• Perform various administrative functions including maintaining and ordering supplies.
• Assist and support caregiver clients including conducting wellness calls to clients and assisting with documents for services and benefit applications.
• Support the program's Outreach through occasional participation in tabling and community events to promote understanding and engagement with potential clients.

Benefits

• Compensation: $21-$22 per hour
• Hybrid work model with three days in the office and two days remote.

What This Job Offers

• Job Type: Part-time
• Industry: Social Assistance
• Education Level: Associate degree