Professional Services Strategic Consultant

Contentsquare • Phoenix, AZ

246d • $100,000 - $120,000 • Remote

About The Position

Contentsquare is looking to hire an experienced Strategic Consultant with a consulting and/or a SaaS background to join our team. In this role, you will help clients harness the power of Contentsquare's data analytics solutions to drive business decisions, optimize customer experiences, and achieve measurable impact. You will learn our customers' data and analytics needs, translate those needs into technical comprehensive strategies and services, and play a critical role in the success of our customers. You will work closely with our Customer Success, Product, Sales, Technical Support, and other Professional Services roles to provide a world-class customer experience.

Requirements

• Highly skilled problem-solving abilities (quantitative, conceptual, analytical).
• Experience consulting and providing recommendations to clients and stellar oral and written communication skills.
• Demonstrated project management skills, including the ability to lead initiatives, manage timelines, and collaborate with cross-functional teams.
• Knowledgeable with web/app development & performance (HTML, CSS, JS, tagging technologies, mobile SDKs).
• Knowledge of the analytics market and data infrastructure.
• Proven ability to present technical concepts effectively.

Nice To Haves

• Experience working with Contentsquare products.
• Experience with SQL, data warehouses, data pipelines, and BI tools.

Responsibilities

• Collaborate closely with cross-functional teams to deliver consulting projects, ensuring a seamless customer experience and maximizing the strategic value of Contentsquare's solutions.
• Manage the project lifecycle from end to end, such as developing project timelines, identifying and mitigating risks, communicating with stakeholders, and ensuring the timely completion of projects.
• Form close relationships with our customers. Our customers will consider you part of their team.
• Serve as the trusted advisor and challenge a wide variety of audiences and stakeholders to create solutions that best meet their needs, including: CRO teams, marketers, IT and Support teams, UX/UI designers, product managers, engineers, and C-level executives.
• Become an expert in our product and in the larger analytics space.
• Leverage knowledge to contribute to internal initiatives by refining consulting methodologies, developing scalable frameworks, and sharing industry insights to enhance Contentsquare's strategic services offering.
• Dive into our platform and surface quantifiable insights that are aligned with customers' key business objectives.
• Advocate for the best customer experience.

Benefits

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year.
• Work flexibility: hybrid and remote work policies.
• Generous paid time-off policy (every location is different).
• Immediate eligibility for birthing and non-birthing parental leave.
• Wellbeing and Home Office allowances.
• A Culture Crew in every country we're based in to coordinate regular activities for employees to get to know each other and bond outside of work.
• Every full-time employee receives stock options, allowing them to share in the company's success.
• Multiple Employee Resource Groups that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries