Professional Services Specialist (Remote or Hybrid - US Based)
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About The Position
The Professional Services Specialist is responsible for managing projects that enhance and perpetuate the customer journey across products in our Higher Education vertical. This includes, but is not limited to, product user training, public presentations, documentation and instructional design. The Professional Services Specialist is organized and skilled at solving complex problems with a goal of achieving customer satisfaction. The Professional Services Specialist works closely with members of other cross-functional teams and departments to complete tasks and achieve goals according to project timelines. Individuals in this role must be self-motivated with the ability to take initiative and communicate effectively with other team members, stakeholders and external customers.
