Professional Services SLED Leader

Strada Global

1d•Remote

About The Position

At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at www.stradaglobal.com Role Overview The Professional Services Vertical Leader is responsible for building, scaling, and operating a consulting and services practice with full profit & loss (P&L) accountability. This role owns the practice end-to-end — from strategy and go-to-market to sales enablement, service delivery, and operational excellence. This leader will drive revenue growth, operational excellence, and execution at scale by integrating services, sales, and delivery into a unified commercial and operational model. This role includes indirect management and leadership influence over Sales, ownership of deal solutioning and enterprise deployments, and leadership of the services-led go-to-market strategy. This is a senior leadership role requiring business leadership, strong commercial acumen, operational discipline, and the ability to align strategy with execution.

Requirements

10+ years in Professional Services, Consulting, or technology services organization
5+ years vertical experience
Proven experience leading a practice or business unit with direct P&L responsibility
Strong track record of driving sales growth and closing complex, high‑value engagements.
Strong commercial, GTM, and sales enablement experience
Proven enterprise deal and solutioning leadership
Experience influencing Sales organizations through indirect leadership models
Demonstrated ability to scale teams and delivery operations while maintaining quality and profitability.
Experience leading multi-disciplinary delivery teams
Strategic thinker with strong execution capability

Nice To Haves

Experience in SaaS, enterprise software, cloud, or digital transformation services
MBA or equivalent business leadership experience
Experience building practices from early stage to scale

Responsibilities

Lead and grow the vertical from strategy → go-to-market → delivery → operations
Define and execute the strategic vision and growth roadmap for the vertical to align to company objectives, industry trends, and client demand
Establish scalable service offerings, delivery models, and deployment frameworks
Establish operating models that support growth, quality, and profitability
Establish governance and standards to ensure scalable, repeatable, and high‑quality service delivery
Build integrated GTM models aligned across Sales, Marketing, Product, and Services
Maintain full P&L responsibility for the vertical, including revenue forecasting, margin management, utilization, cost management, and profitability optimization.
Build and manage annual budgets, forecasts, and financial plans
Drive profitability through pricing strategy, delivery efficiency, and resource utilization
Drive increased sales through close partnership with sales leadership, services-led growth strategies, and direct involvement in strategic pursuits.
Provide indirect management and leadership influence over Sales through governance, alignment, and accountability models
Lead deal solutioning, value engineering, scoping, and enterprise solution design
Embed services into complex deal cycles and GTM motions including scope definition, pricing models, staffing plans, and delivery commitments.
Expand existing client relationships, drive expansion revenue, and identify opportunities for cross‑sell, upsell, and long‑term engagements.
Support pipeline development, deal shaping, scoping, and enterprise deployments
Own the services-led go-to-market strategy
Define market positioning, service packaging, and commercial offerings
Align Sales, Marketing, Product, and Services into a unified GTM approach
Enable Sales with GTM playbooks, messaging, and solution frameworks
Launch and scale GTM motions with measurable revenue impact
Structure and scale the organization to ensure consistent, high‑quality delivery of services and deployments that meet contractual commitments and client expectations.
Build high-performance delivery teams, leadership layers, and governance models
Oversee delivery leadership to manage scope, timelines, risk, and outcomes across engagements.
Implement standardized delivery methodologies and quality frameworks
Ensure consistent, high-quality execution and customer outcomes
Act as an executive escalation point for critical delivery or client issues.
Design and evolve the vertical’s organizational structure to effectively support current and future service demand.
Recruit, develop, and retain high‑performing leaders and practitioners
Establish clear roles, career paths, performance expectations, and succession plans within the vertical.
Define, track, and continuously improve key performance indicators including: Revenue growth Gross margin Utilization Customer satisfaction (CSAT/NPS) Delivery performance Sales conversion and pipeline velocity
Implement data‑driven management routines to proactively identify risks and accelerate performance.
Meet and accelerate KPIs through performance management and continuous improvement
Lead corrective actions when KPIs are at risk and ensure sustained improvement over time.