Professional Services Global Category Expert

Sensata Technologies•Attleboro, MA

About The Position

The Professional Services Global Category Expert is responsible for developing and executing the global sourcing strategy for the Professional Services portfolio, including HR Services, Finance & Audit Services, Legal Services, Marketing & Communications, and Corporate Events & Entertainment. This role ensures continuity of service, drives total cost of ownership (TCO) optimization, mitigates risk, and enhances supplier performance across the global footprint. The individual will collaborate closely with HR, Finance, Legal, Marketing, Corporate Communications, and regional procurement teams to drive standardization, compliance, and measurable value creation.

Requirements

A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.
Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
Strong communication skills; oral, written and presentation
Strong organization, planning and time management skills to achieve results
Strong personal and professional ethical values and integrity
Holds self-accountable to achieving goals and standards
Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers
Strong negotiation, contract management, and supplier management capabilities.
Proven experience developing category strategies in complex service environments.
Strong understanding of the professional services supply market, commercial models, and risk profiles.
Excellent analytical and problem‑solving skills; ability to interpret data and derive insights.
Strong communication and stakeholder‑engagement skills across senior and cross‑functional teams.
Experience with ERP and procurement systems (e.g., Oracle, Coupa).
Ability to manage multiple projects in a fast‑paced, global environments

Responsibilities

Leads the collaboration with functional areas to populate sourcing events, making decisions on sourcing event structure, supplier pool, selection criteria and event outcome criteria
Advises on the activities as required cross-functionally, including Planning, Engineering, Quality, Programs, Finance, Legal and Manufacturing
Leads the continuous development of the Procurement function towards the best practices
Leads collaborations to promote the lowest total cost of ownership sourcing solutions/value proposition for assigned commodities
Advises on the delivering of corporate aligned procurement objectives supporting total company strategic vision
Advises on implementing communication strategies to ensure accurate and timely flow of information to upper management, business partners, and suppliers
Leads supplier risk assessments, risk management and disaster recovery planning
Develop and deploy a global category strategy covering HR, Finance, Legal, Marketing, Agencies, and Entertainment services.
Build and maintain a detailed category roadmap aligned with business objectives, market dynamics, and stakeholder priorities.
Conduct category segmentation, risk assessments, and supplier market analysis to support decision making.
Drive standardization of service models, processes, and supplier frameworks across regions.
Lead sourcing initiatives including RFx, supplier evaluation, negotiation, and contract execution.
Negotiate commercial terms to deliver cost savings, improved service quality, and operational performance.
Develop strong relationships with key suppliers; manage performance using KPIs, QBRs, and continuous improvement plans.
Manage escalations, service issues, and performance deviations to ensure uninterrupted support for business functions.
Deliver year‑over‑year productivity targets through commercial levers, demand management, and service optimization.
Identify opportunities for improving service efficiency (e.g., digitalization, automation, outsourcing centers of excellence).
Utilize TCO frameworks to evaluate supplier proposals and ensure long‑term value creation.
Partner closely with HR, Finance, Legal, Marketing, Communications, and senior leadership to understand needs and align sourcing strategies.
Support global and regional projects such as employee benefits sourcing, audit cycles, litigation support, branding campaigns, and corporate events.
Communicate category strategies, market updates, supplier performance, and risk assessments to stakeholders and executives.
Ensure adherence to corporate procurement policies, ethical standards, and sustainability goals.
Maintain accurate and current contract documentation, SLAs, and supplier risk profiles.
Support internal and external audits related to procurement and professional services categories.
Ensure data privacy, and confidentiality compliance across professional services engagements.