Professional Services Engineer

Claroty

254d • $115,000 - $120,000

About The Position

We’re growing and looking to hire a Professional Services Engineer who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity. Claroty is on a mission to secure cyber-physical systems across industrial, healthcare, commercial and public sector environments: the Extended Internet of Things (XIoT). The Claroty Platform integrates with customers’ existing infrastructure to provide a full range of controls for visibility, exposure management, network protection, threat detection, and secure access. Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents. Claroty is headquartered in New York City, with employees across the Americas, Europe, Asia-Pacific, and Tel Aviv. The company is widely recognized as the industry leader in cyber-physical systems protection, with backing from the world’s largest investment firms and industrial automation vendors, as well as recognition from KLAS Research as Best in KLAS for Healthcare IoT Security, the Deloitte Technology Fast 500, the Forbes Cloud 100, and the Fortune Cyber 60.

Requirements

• 3-5 years of experience in Professional Services/Technical account management/Network Engineering
• A deep knowledge of IT networks is required; previous experience working as a network architect would be beneficial
• Experience with Operational Technologies and Networks is a big plus
• CCNA/CCNP certification is a plus
• Bilingual Spanish and/or Portuguese - Advantage
• Understanding of general cybersecurity and networking principles
• Willingness to travel (up to 30%)

Responsibilities

• Work with customers to plan, design, deploy, and configure Claroty’s solution to meet the client’s objectives and requirements, while driving value.
• Act as the point of contact for all of the customers technical requirements.
• Identify areas of improvement in products and services based on customer feedback, industry direction, and personal experience.
• Develop artifacts, documentation, etc., to optimize services, increase product value, and create value for customers.

Benefits

• Strong bonds amongst the team with a people-first approach
• Commitment to fostering a diverse and inclusive space
• Demonstrated continued growth and stability with over $700M raised from top-tier investors
• Encouragement of a healthy work-life balance with a biannual 'ClaroBreak'
• Prioritization of career growth and exploration within the company
• Transparency and openness through regular company meetings and feedback sessions
• Hybrid working culture allowing flexibility in work arrangements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees