Professional Services Engineer

mParticle • New York, NY

346d • $105,000 - $135,000 • Remote

About The Position

As a Professional Services Engineer at mParticle, you will design, develop, and deploy production-ready solutions for our customers, enabling seamless integrations with our technology and data ecosystem. You will collaborate with cross-functional teams, including Customer Success, Professional Services, and Production Engineering, to deliver scalable, high-quality solutions that meet customer requirements. This role offers you the opportunity to work independently while receiving strong support from our team of industry experts. You'll interact with leading minds in data technology and marketing, gaining exposure to cutting-edge platforms in machine learning, analytics, attribution, marketing automation, and social media. At mParticle, we care deeply about our culture and our people. We aim to create an environment where you can do your best work, continuously learn, and love what you do. We are looking for individuals who thrive in dynamic environments, are driven by problem-solving, and are excited to contribute to a fast-growing organization.

Requirements

• Possess a 4-year undergraduate degree in Computer Science, Electrical Engineering, or equivalent professional experience.
• Have 2-5 years of experience writing and deploying production-level code, with a strong grasp of software engineering best practices.
• Demonstrate proficiency in building and consuming RESTful APIs.
• Experience building microservice architectures that operate at a large scale with low latency; think billions of daily transactions.
• Be experienced in managing CI/CD pipelines and working with AWS or similar cloud technologies.

Nice To Haves

• Proficiency in Python
• AWS-Certified Developer - Associate.
• Familiarity with digital marketing tools such as analytics, attribution, ad serving, DMPs, push notifications, and social media platforms.

Responsibilities

• Develop Solutions: Build scalable integrations tailored to customer requirements and specifications.
• Optimize Processes: Enhance the efficiency of Professional Services Engineering by improving documentation, tools, and reusable code templates.
• Collaborate Across Teams: Partner closely with Customer Success and Professional Services teams to ensure timely delivery of high-value solutions.
• Scope Requirements: Translate customer needs into detailed technical requirements and accurately estimate development efforts.
• Ensure Quality: Rigorously test and validate integrations to guarantee reliable and performant deployments.

Benefits

• Comprehensive health care coverage, encompassing medical, dental, and vision, fully covered by the company for employees enrolled in our baseline plan.
• Flexible time off, 11 paid company holidays, and quarterly mental health reboot days in a 100% remote environment.
• An ownership culture where individuals receive stock options and can fully participate in mParticle's success.
• 100% fully paid parental leave for all employees (12 weeks for the birth-parent & 6 weeks for the non-birth parent).
• Remote work allowance to ensure you're fully set up for success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees