Professional Services Diversified Industries Leader

Strada

6d • Remote

About The Position

Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at www.stradaglobal.com Role Overview The Professional Services Vertical Leader is responsible for building, scaling, and operating a consulting and services practice with full profit & loss (P&L) accountability. This role owns the practice end-to-end — from strategy and go-to-market to sales enablement, service delivery, and operational excellence. This leader will drive revenue growth, operational excellence, and execution at scale by integrating services, sales, and delivery into a unified commercial and operational model. This role includes indirect management and leadership influence over Sales, ownership of deal solutioning and enterprise deployments, and leadership of the services-led go-to-market strategy. This is a senior leadership role requiring business leadership, strong commercial acumen, operational discipline, and the ability to align strategy with execution.

Requirements

• 10+ years in Professional Services, Consulting, or technology services organization
• 5+ years vertical experience
• Proven experience leading a practice or business unit with direct P&L responsibility
• Strong track record of driving sales growth and closing complex, high‑value engagements.
• Strong commercial, GTM, and sales enablement experience
• Proven enterprise deal and solutioning leadership
• Experience influencing Sales organizations through indirect leadership models
• Demonstrated ability to scale teams and delivery operations while maintaining quality and profitability.
• Experience leading multi-disciplinary delivery teams
• Strategic thinker with strong execution capability
• Authorization to work in the Employing Country To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Nice To Haves

• Experience in SaaS, enterprise software, cloud, or digital transformation services
• MBA or equivalent business leadership experience
• Experience building practices from early stage to scale

Responsibilities

• Strategy & Leadership Lead and grow the vertical from strategy → go-to-market → delivery → operations
• Define and execute the strategic vision and growth roadmap for the vertical to align to company objectives, industry trends, and client demand
• Establish scalable service offerings, delivery models, and deployment frameworks
• Establish operating models that support growth, quality, and profitability
• Establish governance and standards to ensure scalable, repeatable, and high‑quality service delivery
• Build integrated GTM models aligned across Sales, Marketing, Product, and Services
• Financial Management & P&L Accountability Maintain full P&L responsibility for the vertical, including revenue forecasting, margin management, utilization, cost management, and profitability optimization.
• Build and manage annual budgets, forecasts, and financial plans
• Drive profitability through pricing strategy, delivery efficiency, and resource utilization
• Revenue Growth & Sales Enablement Drive increased sales through close partnership with sales leadership, services-led growth strategies, and direct involvement in strategic pursuits.
• Provide indirect management and leadership influence over Sales through governance, alignment, and accountability models
• Lead deal solutioning, value engineering, scoping, and enterprise solution design
• Embed services into complex deal cycles and GTM motions including scope definition, pricing models, staffing plans, and delivery commitments.
• Expand existing client relationships, drive expansion revenue, and identify opportunities for cross‑sell, upsell, and long‑term engagements.
• Support pipeline development, deal shaping, scoping, and enterprise deployments
• Go-To-Market (GTM) Ownership Own the services-led go-to-market strategy
• Define market positioning, service packaging, and commercial offerings
• Align Sales, Marketing, Product, and Services into a unified GTM approach
• Enable Sales with GTM playbooks, messaging, and solution frameworks
• Launch and scale GTM motions with measurable revenue impact
• Delivery & Operational Excellence Structure and scale the organization to ensure consistent, high‑quality delivery of services and deployments that meet contractual commitments and client expectations.
• Build high-performance delivery teams, leadership layers, and governance models
• Oversee delivery leadership to manage scope, timelines, risk, and outcomes across engagements.
• Implement standardized delivery methodologies and quality frameworks
• Ensure consistent, high-quality execution and customer outcomes
• Act as an executive escalation point for critical delivery or client issues.
• Team Structure & Talent Development Design and evolve the vertical’s organizational structure to effectively support current and future service demand.
• Recruit, develop, and retain high‑performing leaders and practitioners
• Establish clear roles, career paths, performance expectations, and succession plans within the vertical.
• Performance Management & KPIs Define, track, and continuously improve key performance indicators including:
• Revenue growth
• Gross margin
• Utilization
• Customer satisfaction (CSAT/NPS)
• Delivery performance
• Sales conversion and pipeline velocity
• Implement data‑driven management routines to proactively identify risks and accelerate performance.
• Meet and accelerate KPIs through performance management and continuous improvement
• Lead corrective actions when KPIs are at risk and ensure sustained improvement over time.

Benefits

• At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed